Product Tour

Your complete roadmap to Cliq

zoho people services

Secure, searchable chat

We provide SSL encryption and absolute chat privacy, which means your data remains safe with us.

  • File Search

    Locate old messages in an instant with Cliq's advanced text and file search options.

  • Actions

    Turn off chat history for any conversations you don't want saved by clicking Actions above the text bar and choosing the Turn off history option.

File Search

Locate old messages in an instant with Cliq's advanced text and file search options.

Zoho Cliq file search

Actions

Turn off chat history for any conversations you don't want saved by clicking Actions above the text bar and choosing the Turn off history option.

Zoho Cliq Secure searchable chat

Home Screen

Home provides a comprehensive view of all the widgets you have chosen based on how frequently you access them. You can customize these widgets at any point of time

  • Home Screen

    View all new bots, commands and offline chat notifications in your home screen.

  • Left Pane

    The left pane includes all your pinned conversations, channels, direct messages, contacts, and bots.

Home Screen

View all new bots, commands and offline chat notifications in your home screen.

Zoho Cliq Home Screen

Left Pane

The left pane includes all your pinned conversations, channels, direct messages, contacts, and bots.

Zoho Cliq Left Pane

Contacts

Your Contacts are users who accept your chat invitations.

  • Add a Conatct

    To add a contact, click the  icon next to Contacts in the left pane.

  • Invite

    Type their email address in the Invite Contact dialog box and click Invite.

Add a Contact

To add a contact, click the  icon next to Contacts in the left pane.

Zoho Cliq add a contact

Invite

Type their email address in the Invite Contact dialog box and click Invite.

Zoho Cliq Contacts invite

Chats

Chats include all your direct message conversations, group chats, and channels.

  • Direct Message

    To start a direct message, click the contact's name and start typing in the chat window.

  • Quick Chat

    To create a group chat, click the Quick Chat button and add members from your contacts list.

  • Pin chat

    Pin chats that you want easy access to by hovering over the contact's name and clicking the Pin chat Icon

  • Fork Henceforth

    Add new members to an existing chat by forking conversations. You can do this by hovering over the chat and clicking the Fork Henceforthoption under Message Actions.

  • @mentions

    Use @mentions in your chat to ping someone instantly.

  • Audio or Video calls

    To make audio or video calls, hover over the video call icon in the chat header.

  • Starred messages

    Hover over important messages and click the  icon to list it under your Starred messages.

Direct Message

To start a direct message, click the contact's name and start typing in the chat window.

Zoho Cliq direct message

Quick Chat

To create a group chat, click the Quick Chat button and add members from your contacts list.

Zoho Cliq quick chat

Pin chat

Pin chats that you want easy access to by hovering over the contact's name and clicking the Pin chat Icon

zoho cliq pin chat

Fork Henceforth

Add new members to an existing chat by forking conversations. You can do this by hovering over the chat and clicking the Fork Henceforthoption under Message Actions.

zoho cliq fork henceforth

@mentions

Use @mentions in your chat to ping someone instantly.

zoho cliq mentions

Audio or Video calls

To make audio or video calls, hover over the video call icon in the chat header.

zoho cliq audio or video call

Starred messages

Hover over important messages and click the  icon to list it under your Starred messages.

zoho cliq starred messages

Channels

Channels are group chats that you can create for individual teams within your organization. Stream your conversations with these channels, designed for topical discussions.

  • Create a channel

    Create a channel by clicking on the  icon next to Channels in the Control Panel. Join existing channels by clicking Join under the required Channel name.

  • Roles of Participants

    View the roles of participants in your channel by clicking on the 'number of participants' under Channel name in your chat header.

  • Channel Permissions

    View Channel Permissions by clicking on the Channel icon and selecting Permission in the dialog box that appears. As the Channel Admin, you can regulate the actions that can be performed by channel members.

Create a channel

Create a channel by clicking on the  icon next to Channels in the Control Panel. Join existing channels by clicking Join under the required Channel name.

zoho cliq create a channel

Roles of Participants

View the roles of participants in your channel by clicking on the 'number of participants' under Channel name in your chat header.

zoho cliq roles if participants

Channel Permissions

View Channel Permissions by clicking on the Channel icon and selecting Permission in the dialog box that appears. As the Channel Admin, you can regulate the actions that can be performed by channel members.

zoho cliq channel permissions

PrimeTime

PrimeTime is Cliq's group video broadcasting feature.

  • PrimeTime Icon

    Begin a video broadcast session by clicking the PrimeTime icon and enabling camera and microphone access. 

  • Chat icon

    Once your PrimeTime session begins, you can click the Chat icon in the top-right corner, to access your chats in the same window.

PrimeTime Icon

Begin a video broadcast session by clicking the PrimeTime icon and enabling camera and microphone access. 

zoho cliq primetime session chat icon

Chat icon

Once your PrimeTime session begins, you can click the Chat icon in the top-right corner, to access your chats in the same window.

zoho cliq chat icon

Events

Sync your calendar with Cliq Events and stay on top of scheduled meetings, webinars, and events.

  • Create Event

    To create an event, click the event notifier icon in the top-right corner and select Create Event.

  • Zia

    Zia is Zoho's intelligent assistant; use it to automate event reminders. Just select the 'Include Zia in your Event' option.

  • Taz

    Create an event from your chat window with Taz by entering this in your chat

Create Event

To create an event, click the event notifier icon in the top-right corner and select Create Event.

zoho cliq create event

Zia

Zia is Zoho's intelligent assistant; use it to automate event reminders. Just select the 'Include Zia in your Event' option.

zoho cliq zia

Taz

Create an event from your chat window with Taz by entering this in your chat

zoho cliq taz

Bots

Automate your workflow and boost team productivity by assigning your day-day tasks to bots.

  • Settings

    Subscribe to available bots by opening Settings, selecting Integrations, and clicking Bots.

  • Create bot

    You can create your own bot by clicking Create bot on the same page.

Settings

Subscribe to available bots by opening Settings, selecting Integrations, and clicking Bots.

zoho cliq bots

Create bot

You can create your own bot by clicking Create bot on the same page.

zoho cliq create bot

Commands

Use slash commands to perform tasks fast, right from your chat window.

  • Commands

    Open Settings, then select Integrations and choose Commands. Here, you can view and create slash commands.

Commands

Open Settings, then select Integrations and choose Commands. Here, you can view and create slash commands.

zoho cliq commands

Extensions

Extensions are bundles of actionable code that include bots, commands, and other custom functions.

  • Extensions

    View all available extensions with third-party apps and other Zoho products by opening Settings, selecting Integrations and choosing Extensions. From here, you can create and activate custom extensions.

Extensions

View all available extensions with third-party apps and other Zoho products by opening Settings, selecting Integrations and choosing Extensions. From here, you can create and activate custom extensions.

zoho cliq extensions