Hide Common Features
cliq-pricing-val.json1
4
Basic | Classic | Enterprise | |
|---|---|---|---|
| SERVICES | |||
| Knowledge base | Yes | Yes | Yes |
| Community forums | Yes | Yes | Yes |
| Email support | Yes | Yes | Yes |
| Remote assistance | Yes | Yes | Yes |
| Live chat | 24 hours x 6 days | 24 hours x 6 days | 24 hours x 7 days |
| Onboarding assistance | - | Yes | Yes |
| Toll-free support | - | 24 hours x 6 days | 24 hours x 7 days |
| 1-1 session & quarterly review | - | Yes | Yes |
| Customer success manager | - | - | Yes |
| Technical account manager | - | - | Yes |
| Product training | - | - | Yes |
| First response time | 24 hours | 8 hours | 3 hours |
| ELIGIBILITY | |||
| Plans | Zoho Cliq Free, Chat Bar, Zoho Remotely Standard, Zoho Workplace Standard and Zoho People Plus | Any paid plans that includes Zoho Cliq standalone, Zoho One, Zoho CRMplus, Zoho Remotely Professional and Zoho Workplace Professional | Any paid edition + 20% of license fee |