User Help Center | Zoho Cliq
Zoho Cliq User Help Center
1-1 & Group Chats
Calls and Screenshare
How to start an audio or video call with a user? What options does a user have when receiving a call? More about audio calls More about video callsAudio and video call notifications in chat window How to share my screen with a user? More about Cliq Screen Share How do I enable screen share in my ongoing call?
What are @mentions and how can I make use of them? How do I bookmark or save messages—Starred Messages How to pin frequently used chats in the left sidebar? How to fork from a message and create a new chat from it? How do I rename a group chat? How to host a PrimeTime session in a group chat? What actions can I perform on a message? Are they customizable?How do I delete my messages?
Create & Join Channels
How do I create a channel?How do I join in channels within and outside my organization?Quick ways to create and join channels through actions menu in LHSHow to add participants in a channel?How do I invite users from other organizations to join an external channel?How to remove participants from a channel?
Channel Roles & Permissions
What is channel preview and how do I open this preview? What are roles in a channel and how do I view them? Can I assign/unassign the roles of participants and if so then how? What are channel permissions and how do I view them? Can I edit channel permissions?
Where can I see the Channels I'm already a part of? How do I start a PrimeTime session in a channel? How do I mention users(@) and tag channels(#) How do I share a channel's link with other users? Is there any limit in channels usage based on my organization's Cliq plan?
How do I mute a Channel? How to pin an important channel under My Pins? Can I edit a channel's info? How do I leave a Channel? How do I clear messages in a Channel? How do I delete a Channel? How to archive/unarchive a channel? What is the difference between deleting and archiving a channel?
ContactsHow do I add a user to my Contacts? How do I start a chat with a Contact? How can I quickly search for and chat with a contact? How can I view more info about my Contact? Chat with users without adding them as Contacts
Chat WindowHow do I Initiate a Chat? The Chat Window The Participant's Information How do I format messages in the text area? What are Commands and how to use them?
EventsHow to create an Event? What will happen once the Event is created? How to accept/decline an event? How to know about the members participation?
Prime TimeHow do I create a PrimeTime session? How can users join a PrimeTime session? What will happen once the user has clicked on Join button? What is Live Profile Picture & how do I enable/disable it? How can the users actively participate in a PrimeTime session? Can I mute my PrimeTime session?
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