User Help Center | Zoho Cliq
Zoho Cliq Help Center
1-1 & Group Chats
Calls and Screenshare
How to start an audio or video call with a user? What options does a user have when receiving a call? More about audio calls More about video callsAudio and video call notifications in chat window How to share my screen with a user? More about Cliq Screen Share How do I enable screen share in my ongoing call?
What are @mentions and how can I make use of them? How do I bookmark or save messages—Starred Messages How to pin frequently used chats in the left sidebar? How to fork from a message and create a new chat from it? How do I rename a group chat? How to host a PrimeTime session in a group chat? What actions can I perform on a message? Are they customizable?How to edit a message that's been sent? How do I delete my messages?
Create & Join Channels
How do I create a channel?How do I join in channels within and outside my organization?Quick ways to create and join channels through actions menu in LHSHow to add participants in a channel?How do I invite users from other organizations to join an external channel?How to remove participants from a channel?
Channel Roles & Permissions
What is channel preview and how do I open this preview? What are roles in a channel and how do I view them? Can I assign/unassign the roles of participants and if so then how? What are channel permissions and how do I view them? Can I edit channel permissions?
Where can I see the Channels I'm already a part of? How do I start a PrimeTime session in a channel? How do I mention users(@) and tag channels(#) How do I share a channel's link with other users? Is there any limit in channels usage based on my organization's Cliq plan?
How do I mute a Channel? How to pin an important channel under My Pins? Can I edit a channel's info? How do I leave a Channel? How do I clear messages in a Channel? How do I delete a Channel? How to archive/unarchive a channel? What is the difference between deleting and archiving a channel?
ContactsHow do I add a user to my Contacts? How do I start a chat with a Contact? How can I quickly search for and chat with a contact? How can I view more info about my Contact? Chat with users without adding them as Contacts
Chat WindowHow do I Initiate a Chat? The Chat Window The Participant's Information How do I format messages in the text area? What are Commands and how to use them?
EventsHow to create an Event? Smart detection of time for scheduling events What will happen once the Event is created? How to accept/decline an event? How to know about the members participation?
Prime TimeHow do I create a PrimeTime session? How can users join a PrimeTime session? What will happen once the user has clicked on Join button? What is Live Profile Picture & how do I enable/disable it? How can the users actively participate in a PrimeTime session? Can I mute my PrimeTime session?
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