You can migrate data from your Slack account to Cliq without loss of data. All your Contacts, Channels and Messages can now be transferred through simple steps.
Steps to migrate
Export data from Slack. To do this go to Settings and click on the Import/Export Data button and click on the Start Export button under Export.
Note: Before clicking on Import/Export Data, make sure that you have enabled 'Email Display' under Settings in your slack account. This is very crucial for the migration to happen. Click here to know in detail about enabling Email Display.
Under Export you will be able to see the data which is included and also that which will not be included in your Export file.
Your request will be processed and the export will start. After the export is done, click on Ready for download under Your Team's Exports. Your data will now be downloaded as a zip file.
Open your Cliq account and click on Slack Migration under Settings.
Click on Get Started. In the screen that follows the steps to export from slack will be listed.
Upload the exported slack file and click on Import to Zoho Cliq.
The screen will display the list of users who will be invited to Cliq. It will also display the existing channels in Slack. You should select the required channels to be created in Cliq and click Next.
Select under which Team you want the Channels to be created and click Confirm.
Your migration is now complete. You can see the number of Users, Channels and Messages imported. You will also receive an email stating the details of your migration process.
Sometimes you will receive an error message when trying to upload the exported Slack file.
When this happens, you just need to carry out one simple step in your Slack account.
- Open your Slack account and go to Settings & Permissions.
- Scroll down to Email Display and click on Expand.
- Enable Display email addresses option and click on Save.
- Go to Import/Export Data and import your files once again.
- Now refresh the migration page in Zoho Cliq and upload your latest exported Slack file.