Introduction to Bots

What is a bot?

A bot is a conversational interface that takes care of your trivial tasks. Think of a bot like your assistant to perform any monotonous job for you!

What can bots do?

Bot is your system powered contact or your colleague with which you can interact with as you do with any other person. The bot can be programmed to respond to your queries, to perform action on your behalf and to notify you for any important event. 

For instance, the OpBot takes care of all admin and front desk related questions making it easy for both users and the front desk staff. Mentioning it in a chat, would trigger the bot's mention handler to post a message. This example is just a glimpse of what a bot can do. Explore the Bots option in Cliq to build powerful bots for yourself, your team or organization. 

How does Cliq's Bot Handler work?




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