ManageEngine MDM

Configure Cliq in ManageEngine MDM 

ManageEngine—IT Management division of Zoho Corporation— prioritizes flexible solutions that work for all businesses, regardless of size or budget. With over 90+ products and free tools, ManageEngine covers everything you need at prices you can afford. The Mobile Device Manager Plus product of ManageEngine helps you set up, supervise, and secure your enterprise mobile devices and apps. 

Detailed steps on configuration:

Cliq Android configuration:

Pre-requisites

  1. Devices must be running 5.0 or later versions
  2. Devices must be provisioned as Device Owner/Profile Owner
  3. A google account to configure Android for Work

Step1:

  1. In ME MDM application, go to Device Management -> App Repository -> Android for Work. 
     
  2. You can register using G-suite or without G-Suite based on your preference. To know more in detail please refer the following MangeEngine MDM help pages: AFW Pre-requisites and AFW Setup
     

Step2: 

  1. After configuring Android for Work, open https://play.google.com/work (make sure you are logged-in with the android for work email id)
  2. Search for Zoho Cliq app, and click on the Approve button. 
  3. After approving Cliq, go back to MDM Server, App Repository -> Sync Apps -> Sync Playstore Apps. This will display Cliq under your Apps list. 
     

Step 3:

  1. Click on Zoho Cliq Team Communication and go to Configuration. 
  2. In the configure email id field, you can use any of the dynamic variables that you want to display to the employee. We suggest using %email% for easy understanding.
  3. You can then enable the other app access controls on screen, to align Cliq to your organization standards. The list of access controls and its functions can be found here - Managed Configurations
  4. After enabling, Save your configuration.
  5. Under Groups and Devices, you can distribute Zoho Cliq app to devices that you want to.

Cliq iOS configuration: 

Pre-requisites

  1. Devices must be running iOS 9.0 or later versions.
  2. Devices must be supervised.

Method 1: 

  1. In ManageEngine MDM application, go to Device Management -> App Repository. Under Add App menu choose Apple Store App. 
  2. In the following screen type Zoho Cliq under App Name and select Cliq from the suggestions. 
  3. Download the .xml file given below and upload it in App Configurations, MDM server.
    .XML File
  4. If needed you can change the login.email value to any of the dynamic value given in the right side. This value will be displayed in the email address field when the employee signs-in. 
  5. You can then enable the other app access controls listed below login.email to structure Cliq app to your organization's needs.  The list of access controls and its functions can be found here - Managed Configurations
  6. After enabling, Save your configuration.
  7. Under Groups and Devices, you can distribute Zoho Cliq app to devices that you want to. 

Method 2: 

  • If your organization has a Volume Purchase Program (VPP), then please refer this help video to configure VPP. 
  • After configuring, open Cliq from your list of apps and proceed with steps 3-7 from above Method 1. 

 

 

 

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