Table of contents

 

How do I define or change the password policy of my organization on Zoho Chat?

Click on Manage in the top bar of the interface, which will take you to the admin panel. In the Admin Panel, Click on Security in the left pane. Amongst the four security options visible on the screen, click on Password Policy to define or change the password policies of your organization. Under password policy the admin of the organization can define the following parameters:

  • Password expiry period: The period after which the user's password will expire and will have to create a new one to continue access to an orgainzation on Zoho Chat. The administrator has the option to enable this functionality for a minimum period of 45 days to a maximum period of 120 days. One could also choose to avoid this functionality all together.

  • Minimum Password in History: This feature ensures that the user does not use the same password as the new one while he is forced to change password to continue access to you organization on Zoho chat.

  • Minimum length of a password: Defines the minimum length of a password a user needs to have to gain access, admin has the option of imposing a password of minimum length of 8 characters to a maximum of 15 characters.

  • Mixed password: Feature to enforce usage of both upper case and lower case in the password.

  • Minimum special characters: Defines the minimum number of special characters one needs to have in their password. The range for the admin to choose from is a 0 to 10 characters

  • Minumum numeric digits: Defines the minimum number of numeriic digits an user needs to have in their password. The range for the adminitrator to choose from is a minimum of 0 digits to a maximum of 10 digits.

Admin_security_password-policy_0.jpg

 

What is two-factor authentication?

Two Factor Authentication is the most practical way to strengthen authentication which provides an additional level of security or a second factor besides the basic username and password. The password is something that a user knows and if it can be ensured that the user also has something apart from the password which no one else can access, his/her accounts will be in safe hands. 

 

How do I enable or disable two-factor authentication for my organization users?

Click on Manage in the top bar of the interface, In the Admin Panel, Click on Security in the left side bar. Amongst the four security options visible on the screen, click on Two Factor Authentication and enable or disable using the switch visible on the screen. If the switch has Off written over it, then currently this feature is not active. One would require to click on it to use this functionality.

If you are disabling two-factor authentication, the system will ask you for your passwrod to confirm the action.

Admin_security_twofactorconfirm.png

 

How do I enable SAML authentication?

Click on Manage in the top bar of the interface. In the Admin Panel, Click on Security in the left pane. Amongst the four security options visible on the screen, click on SAML Authentication.

Admin_security_SAML_1.png

To configure the authenitication, Click on Setup. You will have to fill the details as shown in the image below.

Admin_security_SAMLSetup.png

 

How do I restrict users to access my organisation on Zoho Chat from sepecific IPs?

Click on Manage in the top bar of the interface. In the Admin Panel, Click on Security in the left pane. Amongst the four security options visible on the screen, click on Allowed IPs, click on the Add IP address button to add IP addresses that are to be restricted. The administrator also has a choice of restricting users for a specific IP based on their roles. For eg. an IP could be restricted for users but at the same time made available for administrators.

Admin_security_AllowedIPs_1.png

After Clicking on Add IP Address, a window will pop up as shown in the image below.

org_security_IP_address.jpg