Table of contents

 

Where are all the groups in my organization listed?

In the Admin panel, click on Groups in the left pane. All the groups created in your organisation will be listed there.

Admin_groups_firstview.png 

Where are all the members of the group listed?

In the Admin panel, click on Groups. All the groups in your organisation will appear. Click on a group and then click on Members as shown in the image below. All the members in the organisation will be listed. Please note that Unassign and Make as moderator actions can be performed for any member of a group by moving the pointer over the member's name.

Admin_grp_grpmembers.png

 

How do I create a group?

In the Admin panel, click on Groups. Right next to the side bar, a column will display all the existing groups in your organization, if you have already created any. If not, Click on the icon, Enter details for the group such as groupname, description, moderator of the group and add members to the group by entering their email addresses.

Admin_group_addgroup.png

 

What kind of rights does a moderator of a group enjoy?

Moderator has the rights to add or delete members from the group and also can manage the group settings.

 

How do I add or delete a member from a group?

In the Admin panel, click on Groups. All the groups in the organization will be listed, select the group in which you would like to to add members to or delete members from. Click on the blue '+' icon in the members section. A point to note here is that you can create team channels after this with only these group members as a part of that team channel. To add members to the team channel they need to be added here as the group members.

Admin_frp_addgrpmember.png

 

To Unassign an user from a group, hover over the user, the option to Unassign and Make as moderator will appear. Click on the respective action you wish to perform.

Admin_group_memberactions.png 

 

How do I assign a moderator to a group?

In the Admin panel, click on Groups. Select the group in which you would like to assign a moderator, Click on the '+' icon in the moderators view. 

Admin_Group_addadmin.png

 

A pop up will appearas shown in the image below, where you need to enter the email address of the person and click on Assign to confirm. You can also assign a moderator while creating a group.

Admin_grp_assignmoderatorconfirm.png

 

How do I unassign a moderator of a group?

In the Admin panel, click on Groups. Select the group in which you would like to unassign a moderator. Move the pointer over the listed administrator, the option to assign will appear. Click on it to confrim action.

Admin_Group_unassignadmin.png

 

How do I Search for a group?

In the Admin panel, click on Groups. You will see a magnifying glass icon as shown in the image below. Click on it and enter the name of the group you would like to search. The system will help you by throwing suggestions depending on the first few letters entered by you.

Admin_groups_search.png

 

How do I edit the name and description of a group?

In the Admin panel, click on Groups. Move the pointer over the group name, as shown in the image below and the option to Edit the group details will appear.

Admin_grp_editgroup.png

 

On clicking on Edit, a window will pop up for you to re-enter the group name and descritption. Click on Update to confirm.

Manage_groups_edit-grp-details.jpg