About Data Service Co., Ltd.

"We were able to reduce the usage fees for various cloud services to one-third of what they were before implementing Zoho CRM. By linking the company's existing tools with Zoho CRM, the administrative work involved in the customer application process was reduced by approximately 30 man-months per year. We successfully eliminated the task of creating sales allocation data in the billing management system. This not only reduced our workload but also enabled us to monitor sales changes in real time. As a result, our staff can now dedicate more time to meaningful tasks than before. Additionally, we achieved greater cost savings than initially estimated before implementing Zoho CRM, and the high cost performance has been recognized by our management team."

"The automation of seminar applications and attendance management has reduced man-hours by 1/10th of those before the introduction of Zoho CRM, or 80 hours/month. Automating emails has helped eliminate inconsistencies in our responses. As a result of reducing the burden of such administrative tasks, we have been able to handle an increase in students without needing to hire additional staff. Additionally, before implementation, we managed numbers manually across various tools, which required us to update omissions and input errors. Now, we can manage numbers in real time from a single platform."