Add Thank You Pages and Response Emails

Adding Thank You Pages and Signup Response Emails

Quick Links:

When a visitor submits information through a signup form, they will be redirected to a 'thank you' page. You can customize this page, or use our default thank you page.

In this section, you will learn how to design and host your own thank you page, and customize your autoresponder content.

To navigate to the response setup signup form:

  1. Select Subscribers from the Navigation bar and choose Mailing Lists.
  2. Select the desired mailing list.
  3. Click Signup Form Tools and select Forms.
  4. Click the desired form and go to the ResponseSetup.
  5. Select Edit icon to set the response messages and emails.

Set up Signup Thank You page

Thank your subscribers when they sign up to your newsletters. Make use of our default Thank You page, redirect subscribers to a URL, or provide an inline message. You can also customize your Thank You page content. 

The response can be page can be customized with an option to open in the same window, new window, or as an inline popup with a small, customized browser message.

Design your signup thank you page

  1. Select Subscribers from the Navigation bar and choose Mailing Lists.
  2. Select the desired mailing list.
  3. Click Signup Form Tools and select Forms.
  4. Click the Edit icon that corresponds to the signup form you want to customize.
  5. Go to the Response Setup.
  6. Select Edit icon to set the response messages and emails.
  7. Click the Signup thank you page.

You can use the Zoho Campaigns default thank you page or modify it to requirements. To edit the page, follow these steps:

  1. Click the Customize link corresponding to confirmation email. A Thank You Page - Customization pop-up will appear.
  2. Scroll down to the confirmation email template, select any content to customize it.
  3. Click Save.

Add logo

Click Upload to add a logo from your recently uploaded images, or from your image gallery.

Note:

Maximum image size is 1024 x 1024 pixels. Maximum file size is 1MB and supported image file types are *.png, *.jpg, *. jpeg, *.gif, and *.bmp.

Page

  • Background Color - You can add background color to complement your page.

  • Padding - You can increase and decrease the space between the page border and the body text by adjusting the pixel padding.

Heading - Here, you can edit the font style, size, and color.

Body

  • Background Color - Add background color to the signup form body.
  • Border - Add or remove a border, increase or decrease the border thickness and customize the border as solid, dotted, or dashed.
  • Padding - Increase or decrease the space between the page border and body text by adjusting the pixel padding.
  • Font - Edit the body text font style, size, and color.
  • Font - Edit the body text font style, size, and color.

Redirect to a custom URL - Redirect the subscribers to a different URL and show them your personalized thank you message.

Set up Confirmation email

This is an email sent to subscribers' email address they used for signup. This email includes a button that the subscribers need to click to confirm the authenticity of their email address.

To edit the confirmation email, follow the instructions below:

  1. Select Subscribers from the Navigation bar and choose Mailing Lists.
  2. Select the desired mailing list.
  3. Click Signup Form Tools and select Forms.
  4. Click the Edit icon that corresponds to the signup form you want to customize.
  5. Go to the Response Setup.
  6. Select Edit icon to set the response messages and emails.
  7. Click the Confirmation email.
  8. Click the Customize link corresponding to confirmation email. A Confirmation Email - Customization pop-up will appear.
  9. Scroll down to the confirmation email template, select any content to customize it.
  10. Click Save.

Set up Confirmation Thank You Page

You can send subscribers to a thank you page for their confirmation as well. Again, you can either make use of a default page or redirect the subscriber to another URL.

The response can be page can be customized to show up as a thank you page or as an inline popup with a small, customized browser message.

Design your confirmation thank you page

  1. Select Subscribers from the Navigation bar and choose Mailing Lists.
  2. Select the desired mailing list.
  3. Click Signup Form Tools and select Forms.
  4. Click the Edit icon that corresponds to the signup form you want to customize.
  5. Go to the Response Setup.
  6. Select Edit icon to set the response messages and emails.
  7. Click the Confirmation thank you page.

You can use the Zoho Campaigns default thank you page or modify it to requirements. To edit the page, click Customize icon and follow these steps:

  1. Click the Customize link corresponding to confirmation email. A Thank You Page - Customization pop-up - Customization pop-up will appear..
  2. Scroll down to the confirmation email template, select any content to customize it.
  3. Click Save.

Add Logo

Click the Upload button to add a logo from your recently uploaded images, or from your image gallery. You can also upload the image from your computer by clicking the Upload from Computer.

Note:

Maximum image size is 1024 x 1024 pixels. Maximum file size is 1MB. The supported file types are *.png, *.jpg, *. jpeg, *.gif, and *.bmp.

Page

  • Background Color - Add background color to the signup form body.
  • Padding - Increase or decrease the space between the page border and body text by adjusting the pixel padding.
  • Heading - Edit the heading text font style, size, and color.

Body

  • Background Color - Add background color to the signup form body.
  • Border - Add or remove a border, increase or decrease the border thickness and customize the border as solid, dotted, or dashed.
  • Padding - Increase or decrease the space between the page border and body text by adjusting the pixel padding.
  • Font - Edit the body text font style, size, and color.

Redirect to a custom URL - In this case, you can configure a page URL so that the subscriber gets landed to a landing page after sign up confirmation.

Set up Resubscribe Email

This is a confirmation email sent to those who have previously unsubscribed and want to resubscribe. The email will be sent to the address provided by them and includes a button for the subscribers to confirm their interest in resubscribing to the newsletter.

To edit the resubscribe confirmation email, follow the instructions below:

  1. Select Lead Generation from the Navigation bar and choose Lead Source.
  2. Select Subscribers from the Navigation bar and choose Mailing Lists.
  3. Select the desired mailing list.
  4. Click Signup Form Tools and select Forms.Click the Edit icon that corresponds to the signup form you want to customize.
  5. Go to the Response Setup.
  6. Select Edit icon to set the response messages and emails.
  7. Click the Resubscribe email.
  8. Click the Customize link corresponding to confirmation email. A Confirmation Email - Customization pop-up will appear.
  9. Scroll down to the confirmation email template, select any content to customize it.
  10. Click Save

Once you set up the response messages, click Save and Proceed to the next step.

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