A Business Scenario: Get Customer Feedback
You are a Marketer. Your focus remains constant - knowing your customers and understanding their product needs. Your marketing spend includes email marketing programs too, and so you would like to make the best use of it to understand your target segment. You want to find out what your customers think about the product and how they feel about it. Based on this feedback, your team will make constructive changes to the product.
You design a questionnaire in SurveyMonkey. You want to use Zoho Campaigns to send out this survey as an email survey campaign to all your customers. You have pulled customer data from Zoho CRM as a mailing list in your Zoho Campaigns account.
With the Zoho Campaigns-SurveyMonkey Integration, you can create a survey email campaign to distribute this survey to your customers very easily. Once the survey is sent out, you can also monitor its performance with Survey Reports.