App Dashboard

 When you click on the app from the homepage, the app dashboard will appear. The dashboard gives you a simple overall summary of your account activity. 
   

iPhone	iPad

Search bar: You can search for a campaigns, mailing list or active contacts in your org.

Recent Campaigns   

Campaigns Status  

Lists and Contacts  

Campaign Lifecycle

1. Go to the Campaigns module.
   
2. Click the Create icon.
   
3. Enter the campaign name.
   
4. Choose a topic to send campaign. It means this campaign will be sent to contacts associated with the selected topic.
5. Choose a sender under From section.
   
6. Choose mailing lists under To section.
   
7. Enter the subject and pre header under Subject section.
8. Choose from a collection of mobile-specific predesigned templates, and edit the content according to your requirements.
   
9. Click Done.
   
   
   
   

Note: 

1. You cannot edit or change the details about email template of any campaigns created on the website.
   
2. It is mandatory to associate a contact with a topic to send email campaigns to the contact.

Send a campaign for review

1. Go to the Campaigns module.
   
2. Select the email campaign (Draft) that you'd like to send for review.
   
3. Tap the more icon at the top-right.
   
4. Tap Send for review. 
   
   
   
   

Note: A draft campaign can be sent for review only after you add its content and associate it with a mailing list.

Send a campaign

1. Go to the Campaigns module.
   
2. Select the reviewed campaign that you would like to send.
   
3. Tap the more option at the top-right.
   
4. Tap Send Now.
   
5.  Tap Yes.
   

 Pause campaign 

1. Go to the Campaigns module.
   
2. Click on the necessary campaign.
   
3. Tap the more icon at the top-right.
   
4. Tap Pause.
   
   

Note: A campaign can only be paused during the InProgress status.

Resume a paused campaign 

1. Go to the Campaigns module.
   
2. Select the paused campaign.
   
3. Tap the more icon at the top-right.
   
4. Tap Resume.
   
   

 Schedule a campaign 

1.  Go to the Campaigns module.
2. Select the reviewed campaign that you would like to send.
   
3. Tap the more icon at the top-right.
   
4. Tap Schedule.
   
   
5. Select the time at which you want to send the campaign.
   
6. You can choose to send your campaign:
   
1. At a time that you specify
   
2. At a time based on the recipients' time zone
   
3. At an optimal time when the recipients are likely to open the email

Filter campaigns

1. From the dashboard, click the Campaigns module.
   
2. Tap the Filter icon in the bottom left corner.
   
3.  Filter based on:
1. Users who created it,
   
2. Folder in which it's saved
   
3. Status and Type of campaign
   
4. Time
   
5. Sorting based on recently created and last modified
   
   

 Note:

1. Click Clear All in the top-right corner to reset the filter.
   
2. The sort option is available next to the Search icon.
   
3. You can choose to change the appearance of the list using the Card Size icon.
   
4. For the iPad, you can change the display of users to the icon view by clicking View All.

Campaign Summary and details 

1.  Sent report consists of delivered percentage, bounce percentage, unsent percentage, unsubscribe percentage, and complaint percentage
2.  Delivered report consists of unique opens, clicks, and unopened count and rates, respectively.
3.  Click-to-open rate (CTOR) - This metric displays the rate of contacts who opened your email campaign compared to how many clicked the links in it. CTOR is calculated by dividing unique clicks by unique opens.This metric is an important indicator of your campaign's effectiveness. 

User Agent Stats

1. Devices provides information about the various devices (computer, tablet, and mobile). Clicking on the device count will throw light on the operating systems (Android, Linux, Windows, and Apple) used to open your email campaigns.
   
2.  Email Clients lists out the different email clients such as Outlook, Lotus Notes, Thunderbird, and Apple Mail. used by contacts to receive your email campaigns.
3.  Browsers lists out the different web browsers such as Firefox, Chrome, Internet Explorer, Safari, Opera, etc. used to access your email campaigns.

Campaign Reach

Opens by time

Tip:

Scheduling your email campaign to be sent out at the optimal time can have a huge impact on your open rates, increasing the effectiveness of your campaign.

Opens by Location

Note: Tap on the map to view the list of all the locations where your campaign was opened

Campaign details provide a preview of your campaign and gives you a quick rundown of the campaign, sender, and recipient details.

iPhone	iPad

 Add/Import contacts

Add contacts 

1. Select the Contacts module from the Dashboard.
   
2. Tap the Add icon to add a contact.
   
3. Add contacts manually by entering their email addresses or import contacts from files stored on the device.
   
4. To add contacts manually, enter their email addresses in the box. Tap the Return key to separate email addresses.
   
5. Tap  Select or Create Mailing List to create a new mailing list. This step is optional.
   
6. Select Subscription type for your contacts.
   

   Subscription Type can be used to identify the current stand of contacts to decide if it is the right time to send them email campaigns, as well as whether they want to receive email campaigns. There are three types:
   

   1. Marketing: These contacts are ready to receive email campaigns and they have shown their interest in receiving email campaigns or expressed explicit consent to receive campaigns.
      
   2. Non-marketing: These customers have not subscribed to receive email campaigns.
      
   3. Unsubscribed: These contacts are no longer interested in receiving email campaigns. You can also manually add contacts to the Unsubscribed subscription type. You can retrieve/reactivate these contacts if required. 

7. Associate your contacts with topics. 
   
8.  Click Upload once you are done.

Note:

1. If you choose subscription type as Non-marketing or unsubscribed, then topics related options will not appear.
   
2. It is mandatory to associate a contact with a topic to send email campaigns to the contact.
   

 Filter the mailing lists

1.  From the dashboard, click the Contacts module.
   
2. Tap the Filter icon.
   
3. Filter based on the users who created it or the folder in which it's saved.
   
4. Click the sort icon to change the order of sorting (recently created or alphabetical order).          

 Note:

1. Click Clear All in the top-right corner to clear the filter.
   
2. The sort option is available next to the Search icon

Contacts and list summary

1. Unsubscribes
   
2. Bounces
   
3. Number of campaigns sent to the selected list
   
4. Segments under the list
   
5. List growth
   

 List Growth

 User Agent Stats

1. Devices and Operating Systems provides information about the various devices (computer, tablet, and mobile) and operating systems (Android, Linux, Windows, and Apple) used to open your email campaigns.
   
2.  Email Clients lists out the different email clients, such as Outlook, Lotus Notes, Thunderbird, and Apple Mail, used by contacts to receive your email campaigns.
   
3. Browsers lists out the different web browsers, such as Firefox, Chrome, Internet Explorer, Safari, Opera, used to access your email campaigns.
   
   

Response tab

Settings

1. Open Campaigns application.
   
2. Click the profile icon in the top-left corner of the Dashboard.
   

 Account Information

 Portals

Workspaces

Dashboard data

Demo mode

Appearance

 Text size

 Card size

1. Compact
   
   
2. Cozy
   
   
3. Comfortable
   
   

 App Icon

Change the appearance of your app icon from one of the following options:

 Notifications

Turn on the Show Notifications toggle to get notifications. You can also choose the appearance  of the notification, between Overview, Heading, or No Preview.

 Smart action

Home screen quick actions

Default browser

Siri shortcuts

 Haptics

Widgets

 Passcode

 Privacy & Security

In this section, we give you the list of app data shared with Apple server or the relevant device to enable the functioning of several additional features. You can enable or disable any feature in the list.

 Import History

View the contact import history in this section. Click on a specific import to view the relevant details.

 Reset Application