Error Codes

We have a set of error codes for the email sending API that has certain values listed down below:

Error Code

Value

2xxxxx

Success

4xxxxx

Failure due to client side error.

5xxxxxFailure due to server side error.

400001

Transmission name not provided.

400002

Recipient list not provided.

400003

Content details not provided.

400004

Sender details not provided.

400005

Sender address not provided.

400006

Subject not provided.

400007

Content body not provided.

400008

Invalid sender address.

400009

Sender domain not authenticated. Please authenticate your domain before sending.

400011

Recipient limit exceeded.

400012CNAME not verified for bounce domain.
400013None of the recipients are valid.
400015Your account license expired.
400016You do not have sufficient credits to perform this action.
400017Schedule time is lesser than current time.
400018Invalid transmission ID.
400019The schedule time is overdue.
400020Transmission has already been sent.
400021The transmission has been canceled. Please create a new transmission.
400022Schedule time not provided.
400023Transmission has already been canceled.
400024Invalid tracking option.
400025Invalid Reply-to Address
400026Your trial period has ended
400027The transmission name exceeds the maximum allowed length.
400028The subject exceeds the maximum allowed length.
400029The from address exceeds the maximum allowed length.
400030The from name exceeds the maximum allowed length.
400031The reply-to address exceeds the maximum allowed length.
400032The content exceeds the maximum allowed length.
400033
No attachments provided.
400034
One or more attachments missing name.
400035
One or more attachments have invalid name.
400036
Name too long for one or more attachments.
400037
One or more attachments missing data.
400038
One or more attachments missing file extension.
400039
One or more attachments have invalid type.
400040
Attachments limit exceeded. You cannot add more than 5 attachments.
400041
Total attachments size exceeds the allowed limit. You cannot add more than 5 MB.
400042
Attachments are not supported for Single Recipient Transmissions.
400043
The name of one or more recipients exceeds the maximum allowed length.

400101

Domain name not provided.

400102

Invalid domain name.

400103

Domain already present.

400104

No such domain configured.

400105

No domains configured yet.

400106

Domain already verified in another org.

400107

Domain verification failed due to missing public key in DNS.

400108Invalid bounce domain.
400109Bounce domain already exists.
400111Invalid tracking domain.
400112Tracking domain already present.
400113Tracking domain not verified.
400114Default tracking domain cannot be deleted. Please mark another domain as default and try deleting.
400115
Sender domain exceeds the maximum allowed length.
400116
Bounce domain exceeds the maximum allowed length.
400117
Tracking domain exceeds the maximum allowed length.
400118
No domains match the given criteria.

400204

Duplicate Webhook name.

400205

Invalid webhook ID.

400206

Invalid webhook name.

400207

Invalid URL.

400208

Invalid request type.

400209

Invalid webhook action.

400210

Invalid webhook custom data.

400211

Invalid webhook custom header.

400212Invalid webhook auth type.
400301
Date range incorrect/not provided.
400302
Invalid index parameter(s).
400303
Date range exceeds the limit of 90 days.
400304
Invalid contact email.
400305
Invalid bounce type.
400402Suppression list not provided.
400404Limit for a single API request has been exceeded.
400405No contacts provided in suppression list.
400501A recipient list with the same name already exists.
400502Recipient list ID not provided.
400503Recipient list name not provided.
400504Recipients/contacts not provided.
400505
No such recipient list.
400506
Deletion of this list is not allowed, as it is mapped to a scheduled transmission.
400601No users found.
400602No such user present.
400603User already exists.
400604User already invited.
400605User limit reached. You can't add users anymore.
400606
Invalid email address.
400701Invalid template ID provided.
400702Invalid template name provided.
400703Invalid content type.
400704Content not provided.
400705A template with the same name already exists.
500701Template was not deleted.
409901
The request is invalid or malformed. Please verify your request parameters and try again.
409902
The requested endpoint is incorrect. Check the API URL and ensure it matches the documentation.
409903
The OAuth token is invalid. Generate a new token and retry.
409904
The API key is invalid. Verify the key or create a new one.
409905
This endpoint does not support the HTTP method used. Check the API documentation for the correct method.
409906
Your account does not have permission to perform this action.
409907
Your OAuth token has expired. Refresh or regenerate the token and try again.
409908
Include a valid OAuth token or API key in the Authorization header.
409909
You have exceeded the API rate limit. Please retry after some time.