Online Payments via CSG Forte
CSG Forte is a payment solution that lets you accept and send payments swiftly and safely. You can configure CSG Forte in Zoho Procurement to pay vendor bills online via ACH directly from Zoho Procurement.
Insight: ACH is a secure online payment method that lets money be transferred electronically from your bank account to the recipient.
How Does Online Payments via ACH Work
To make online payments via ACH, you need to create a new merchant account in CSG Forte. The Withdrawal bank account added while configuring your CSG Forte account will be used to make vendor payments. To protect your privacy, Zoho Procurement does not store any of your bank details.
When all of the above is done, you are all set to make vendor payments via ACH. Usually, each payment takes around 3-5 business days to process.
Set Up CSG Forte
Before you start filling in the Merchant Application form, we suggest that you keep the following documents in hand:
- Your company information
- Withdrawal bank account information
- Transaction details
- Owner details
After gathering these documents, you can set up CSG Forte. Here’s how:
- Go to Settings in the top right corner of the page.*
- Click Vendor Payments under Online Payments.
- Click Create Account next to CSG Forte.
- Fill up the Merchant Application form.
- Enter your company’s Basic Information, Bank Information, Payable Transaction Details, and Owner Details.
- Read the terms and conditions and check I agree to the terms and conditions.
- Verify the details and click Save.
Your request will be processed by CSG Forte in 3 to 5 business days. Once this is done, you will receive a notification in your Zoho Procurement application, after which you can make online reimbursements via ACH.
Add Vendors’ Bank Account
Once the admin has set up CSG Forte, the vendors can add their bank accounts to receive payments.
Pay Vendor Bills via ACH
Note: The number of bills you can pay via ACH will vary based on the plan you’ve purchased. Visit the pricing page for details on available credits.
To make payment for a vendor bill via ACH:
- Go to Bills under Payables on the left sidebar.
- Select the bill for which you want to make the payment.
- Click the dropdown next to Record Payment and select Pay via ACH.
- Select the bank account and click Proceed.
- Click Initiate Payment.
A payment will be initiated to your vendor, and the payment status will be marked as Uncleared until the payment is processed.