Zoho Inventory

Help Docs

Integrations to Shipping Carriers

Down below, you can find the list of shipping carriers from all over the world (leaving out those from North America and Europe) and the steps to configure and operate these carriers.

Directly Integrated Carriers

Easypost Carriers


UPS

Zoho Inventory supports UPS domestic shipping within the USA, EU, Canada, Mexico, Puerto Rico and Asia Pacific (Singapore, Malaysia and Australia) regions.

Before you set up the integration, make sure you have an active account with UPS.

Setting up the integration

ups set up page

Note: If you have an existing UPS account, you must provide the details of any one of the three most recent Delivery Service Invoices generated within the last 90 days. However, these details are not mandatory if your account is new or if you have not generated any invoice within the last 90 days.

Multi-piece shipment

You can ship several packages in a single UPS shipment. 

To create a multi-piece UPS shipment for an order:

  1. Open a sales order with several packages.
  2. Click Create > Shipment and choose the Ship via Carrier option.
  3. Select UPS as your carrier.
  4. Validate the addresses and click Save & Continue.

    UPS New Shipment
  5. In the next step, click the + Add Package button under the Associated Packages section.

    UPS Add Package
  6. Select a package and enter its Shipment Details and select the Service Tracking Preferences.

  7. Click Save & Continue.

    UPS select package
  8. To add another package, click + Add Package.

    UPS associated packages
  9. Select the delivery preferences under Other Options.

    UPS delivery preferences
  10. Click the Configure Billing Method option, where you can either choose to pay the transportation and duty costs yourself or charge a third party by providing their UPS account number, country code, and postal code. This feature helps drop-shippers who work with other vendors to supply goods to end customers.

    UPS Third party billing

Insight: Shipping Duties is applicable only for international shipments. Shipping between US and Puerto Rico is considered Domestic by UPS.

Warning: Be aware of possible chargebacks on your UPS invoice if you’re shipping on a third-party account as they have 180 days to raise a dispute and rebill the original shipper. In case of refusal to pay or non-payment by the receiver, the original shipper will be charged a refusal fee along with the shipping fee.

  1. Click the Calculate Rates button under Choose Shipping Method to fetch the shipping rates.
  2. Choose a shipping rate and click Create Shipment.

Once you’ve created the shipment,

Voiding a shipment

To void/invalidate a UPS shipment:

  1. Go to the Packages module.
  2. Click the UPS shipment to view its details.
  3. Go to More Actions and click the Delete Shipment option from the drop down.

    UPS More actions
  4. In the following pop-up click the Void & Delete option. This will void the shipment in Zoho Inventory and delete it in USPS.

    UPS Void Shipment
End of day barcode

Insight: Zoho Inventory creates a sub-account of your original UPS Account using your UPS Account Number and address wherein all the shipments that you have created will be synced. Doing so allows you to keep the integration unaffected even when you change your UPS account credentials.


APC

Before we begin, make sure you have an active account with APC.

apc setup page


Aramex

Before we begin, make sure you have an active account with Aramex.

aramex set up page


Australia Post

Before we begin, make sure you have an active account with Australia Post.

australia post set up page


Fastway Couriers

Before we begin, make sure you have an active account with Fastway couriers.

fastway couriers set up page


Hong Kong Post

Before we begin, make sure you have an active account with Hong Kong Post.

Hong kong post set up page


IMEX

Before we begin, make sure you have an active account with IMEX.

IMEX set up page


PostNL

Before we begin, make sure you have an active account with Post NL.

PostNL set up page


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