## Documentation Index Access the complete documentation index at: https://www.zoho.com/ca/books/kb/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # A user is not able to view the Write Off option in invoices. What permission should I enable for their role? To provide the Write off permission for your users in Zoho Books: * Go to **Settings**. * Under _Organization Settings_, select **Roles** under _Users & Roles_. * Hover over the role you want to edit, click the _More_ icon, and select **Edit** from the dropdown. * In the _Sales_ section, click _More permissions_ against _Invoices_ and check **Write Off Invoices**. * Click **Save**. Now, the user will have the required permission to write off invoices.