
How can I modify the billing address on an invoice that has already been paid and marked as settled?
To update the billing address and resend the invoice, follow these steps:
- Go to Sales and click Invoices.
- Select the invoice for which you want to modify the billing address.
- Click the Payments Received tab in the invoice details page and click the Delete icon.
- In the popup that opens, click Delete Payment.
- Unmark the invoice as Paid by removing the payment.
- Now, click Edit to change the billing address and make any other necessary changes, if required.
- Re-select the same customer for the invoice.
- Save the updated invoice.
- Once again, record the payment for the invoice by clicking Record Payment.
- Resend the revised invoice to the client via email or your preferred method.
By doing so, the billing address is updated as expected.
For invoices with Unpaid status:
- Directly, go to the specific invoice and click the Edit option.
- Now, re-select the customer, and click Save to update your changes.