## Documentation Index

Access the complete documentation index at:
https://www.zoho.com/ca/books/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# How do I filter my customers/vendors?

Customers/Vendors can be filtered and viewed in two ways, either according to **level of activity**, or according to what **category** they fall under. Customers/Vendors belonging to any one such type can be viewed separately by going to the Customers/Vendors tab, clicking on the drop down arrow above the customers/vendors list and selecting the customers/vendor you want shown up on your screen. The various types are briefly explained,

**1) According to Category:-**

*   **Customers** – These refer to your customers that you sell your goods/service to.
*   **Vendors** – These refer to the vendors who supply goods/services to you.
*   **CRM contacts** – These are the contacts that you have imported into Zoho Books from Zoho CRM.
*   **GAPP contacts** – In case your Zoho Books is integrated with your google account, your google contacts will be shown up under this heading.

**2) According to level of activity:-**

*   **Active** – Active customers/vendors are those with whom transactions are taking place or about to take place. As such, all customers/vendors have de facto Active status unless marked inactive.
*   **Inactive** – This status is assigned to the customers/vendors who have been manually marked as inactive, or whose transactions have been transferred to a Master customer/vendor after merging.
*   **Duplicate** – This refers to contacts which have been duplicated. These are commonly created when contacts already existing in Zoho Books are imported from Zoho CRM

![Sort and view your customers/vendors](/books/kb/images/contacts/filter-contacts.png)