How do I add additional information to my customer’s billing and shipping address?

Many a times, you’ll have to add additional information to your customer’s billing/shipping address. It could be anything such as VAT number, reference number, or a tracking ID.

You can use custom fields to enter these additional information and add them to your customer’s billing or shipping address by inserting the appropriate placeholders.

Here’s how:

  • Go to Settings.
  • Under Preferences, navigate to Customers and Vendors.
  • Go to the Field Customization tab.
  • Click + New Custom Field and add the details for the custom field of your choice.
  • Click Save to proceed.
  • Go to the General tab and scroll down to Customer and Vendor Billing Address Format or in the Customer and Vendor Shipping Address Format field.
  • Click Insert Placeholder and choose the appropriate custom field label and custom field value.
  • Click Save to proceed.

You’ll be able to see this custom field in the Custom Field tab while creating or editing the address for a customer.

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