## Zoho Billing - Product, solutions, integrations, support, and resources Index Access the complete documentation index at: https://www.zoho.com/ca/billing/llms.txt Use this file to discover all available documentation pages before proceeding. # Subscription Management ### General * [What are the different statuses of subscriptions?](/ca/billing/kb/subscriptions/difference-statuses-of-subscription.html) * [What billing and lifecycle features does Subscription for Items support?](/billing/help/subscriptions/subscription-for-items.html) * [What happens when the trial for a subscription expires?](/ca/billing/kb/subscriptions/what-happens-after-trial-expiry.html) * [How do I extend my customers’ trial period?](/ca/billing/kb/subscriptions/extend-trial-after-subscription-creation.html) * [I have a plan associated with certain days of trial period. But, I want to exclude the trial period for this particular customer and bill them immediately. Can I achieve this?](/ca/billing/kb/subscriptions/exclude-trial-for-a-customer.html) * [What are the ways a customer can pay for their subscription?](/ca/billing/kb/subscriptions/ways-customer-can-pay-for-subscription.html) * [My customer wants to automate the entire subscription payment process, how can I do that?](/ca/billing/kb/subscriptions/automate-payment-process.html) * [How can my customers update their payment option?](/ca/billing/kb/subscriptions/update-payment-option.html) * [Can I apply coupon to a subscription after its creation?](/ca/billing/kb/subscriptions/apply-coupon-after-subscripiton-creation.html) * [How is Add Charge option useful?](/ca/billing/kb/subscriptions/use-of-add-charge.html) * [Should I be aware of anything before creating a backdated subscriptions?](/ca/billing/kb/subscriptions/backdated-subscriptions.html) * [How do I add a one-time charge for my customers?](/ca/billing/kb/subscriptions/add-one-time-charge.html) * [How to make changes to future subscriptions?](/ca/billing/kb/subscriptions/can-i-make-changes-to-future-subscriptions.html) * [Can I manually enter invoice numbers for invoices generated from subscriptions?](/ca/billing/kb/subscriptions/can-i-manually-enter-invoice-number.html) * [Can reminders be sent to customers for an overdue invoice?](/ca/billing/kb/subscriptions/can-i-send-reminders-to-customers.html) * [Can I turn off pro-ration?](/ca/billing/kb/subscriptions/can-i-turn-off-proration.html) * [Is it possible to create invoices in multiple currencies?](/ca/billing/kb/subscriptions/create-invoices-in-multiple-currencies.html) * [What is the difference between unpaid and cancelled subscriptions?](/ca/billing/kb/subscriptions/difference-unpaid-canceled-subscription.html) * [How do I create a sales person?](/ca/billing/kb/subscriptions/how-do-i-create-sales-person.html) * [How does reference number work? Can it be displayed in email notifications?](/ca/billing/kb/subscriptions/how-does-reference-number-work.html) * [How can I edit email notifications, invoices and credit notes template?](/ca/billing/kb/subscriptions/how-to-edit-templates.html) * [How do I filter my subscription list?](/ca/billing/kb/subscriptions/how-to-filter-subscriptions.html) * [Is there any option to notify when the subscription has expired?](/ca/billing/kb/subscriptions/notify-subscription-expired.html) * [Can I update the payment terms for my customers’ subscriptions in bulk?](/ca/billing/kb/subscriptions/bulk-payment-terms.html) * [How do I configure payment terms for a particular customer?](/ca/billing/kb/subscriptions/customer-payment-terms.html) * [How do I change the credit card that’s used to auto-charge my customer’s subscription?](/ca/billing/kb/subscriptions/update-card.html) * [How do I switch my customer’s payment method from a credit card to their bank account, and vice versa?](/ca/billing/kb/subscriptions/change-payment-method.html) * [How do I end the trial period for my customer and activate their subscription?](/ca/billing/kb/subscriptions/end-trial.html) * [I want to change a subscription that never expires to expire after a specified number of billing cycles. How do I do this?](/ca/billing/kb/subscriptions/change-billing-cycles.html) * [How can I postpone the next billing date for multiple subscriptions?](/ca/billing/kb/subscriptions/bulk-nbd.html) * [What features are supported when I create Subscriptions for Items?](/ca/billing/kb/subscriptions/features-subscription-items.html) ### Creation * [How do I create subscriptions for my customers? What are the different ways in which to do so?](/ca/billing/kb/subscriptions/ways-to-create-subscription.html) * [Can I create a subscription that started in the past?](/ca/billing/kb/subscriptions/record-past-subscriptions.html) * [Can I create subscriptions that start in the future?](/ca/billing/kb/subscriptions/create-subscription-on-future-date.html) * [Can I create Future subscriptions through the hosted payment pages?](/ca/billing/kb/subscriptions/future-hosted-pages.html) * [My customer canceled all their subscriptions. Should I delete them and their records from my organization?](/ca/billing/kb/subscriptions/maintain-customer-records.html) ### Cancellation * [How do I cancel my customers’ subscriptions?](/ca/billing/kb/subscriptions/how-to-cancel.html) * [Will I be able to collect a cancellation reason or perform an exit survey on my customers? How do I do this?](/ca/billing/kb/subscriptions/cancellation-reason.html) * [Will my customers be notified when their subscription has been canceled?](/ca/billing/kb/subscriptions/notify-cancellations.html) * [Will my customer receive a pro-rated refund when they cancel their subscription midway?](/ca/billing/kb/subscriptions/refund-proration.html) * [Can my customers cancel their subscriptions by themselves?](/ca/billing/kb/subscriptions/customer-cancel.html) * [How do I get notified when my customers cancel their subscription from the customer portal?](/ca/billing/kb/subscriptions/send-email-cancellations.html) * [Can I cancel subscriptions programmatically via an API?](/ca/billing/kb/subscriptions/cancel-api.html) * [How do I notify my application or web service when a subscription has been canceled?](/ca/billing/kb/subscriptions/saas-notify-cancel.html) * [What kind of cancellation metrics and reports does Zoho Billing support?](/ca/billing/kb/subscriptions/churn-reports.html) * [Can I schedule my customer’s subscriptions to cancel on a particular date?](/ca/billing/kb/subscriptions/schedule-cancel.html) ### Metered Billing * [Can Metered Billing be enabled for existing subscriptions?](/ca/billing/kb/subscriptions/enable-metered-billing.html) * [Can recurring add-ons be added to a pending invoice?](/ca/billing/kb/subscriptions/recurring-addons-metered.html) * [Will I be able to remove a subscription’s plan amount or a recurring add-on from a pending invoice?](/ca/billing/kb/subscriptions/remove-plan-metered.html) ### Pause and Resume * [Can I cancel my customers’ subscriptions temporarily, without affecting my churn reports?](/ca/billing/kb/subscriptions/how-to-pause.html)  * [What happens when I pause my customer’s subscription in Zoho Billing?](/ca/billing/kb/subscriptions/paused-subscriptions.html) * [How do I resume my customer’s subscription?](/ca/billing/kb/subscriptions/how-to-resume.html) * [What happens when I resume my customer’s paused subscription?](/ca/billing/kb/subscriptions/resumed-subscriptions.html) * [How do I stop services from my business’s end when subscriptions have been paused in Zoho Billing?](/ca/billing/kb/subscriptions/notify-business.html) * [How can I view all the subscriptions that are currently paused?](/ca/billing/kb/subscriptions/find-paused.html) * [Can I schedule my customer’s subscription to pause on a certain date?](/ca/billing/kb/subscriptions/schedule-pause.html) * [What is the difference between pausing a subscription and postponing its next billing date?](/ca/billing/kb/subscriptions/difference-pause-postpone.html) * [What webhook functions can I use for Pausing and Resuming Subscriptions?](/ca/billing/kb/subscriptions/pause-webhooks.html) * * * Was this document helpful? ![](/billing/images/ue-resources/common/thumbs.svg) Yes ![](/billing/images/ue-resources/common/thumbs.svg) No Was this document helpful? 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