Getting Started Guide

Data Administration

Check your storage details, import data from other services, or take backup of your portal data. You can view the audit log of all portal activities. 

Storage Details

  1. Navigate to > Data Administration.
  2. Click Storage.
  3. View details of storage space used and the total space available as per your plan.
  4. Contact support@zohobugtracker.com if you need additional storage space.

Data backup

Data backup allows you to take a personal copy of your entire portal and keep it for future use. A scheduler will trigger your backup and it will take a few minutes to complete the process. An email containing the link to a ZIP file will be sent to the Portal Owner.

  1. Click  in the top band.
  2. Navigate to Data Administration > Backup.
  3. Click Export Now.
    • Download URL will be sent via email.
    • The export file will be deleted after 24 hours.

Note:

  • Regular data backup is allowed once every 24 hours. The exported ZIP file gets deleted periodically every 24 hours after each data export.

Audit Log

Track all portal activities from the Audit Log section. Only the Portal Owner can access Audit Logs.

  1. Click  in the top band.
  2. Navigate to Data Administration > Audit Log.
  3. Click Prev or Next to view logs for the previous day or the next day with activities in the portal.

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Write to us: support@zohobugtracker.com