BugTracker's features aren't set in stone. You can customize them to suit the exact needs of your project, as much or as little as you want. Here's a peek at a few of the customizations that are possible.
Track bugs the way you want. Edit and reorder the default fields, or create new ones, like a text, numeric, or date field, to make it easier to classify bugs.
Customize a bug's status, and set your own workflows.
A workflow defines the next status that a bug can progress to. Customize both statuses and workflows either by editing an existing one or by creating a new one from scratch.
Log bugs on-site.
File bugs from external sites into Zoho BugTracker with the Web-to-Bugs Form. If you use other bug trackers, you can also import those bugs as a csv file.
Link bugs to resolve them.
More often than not, bugs come as a package. Are there multiple records of the same problem? Link them as Duplicates. Is there a bug that depends on another's closure? Link them as Depends and ensure the same. Use the pre-defined link types or make your own to associate bugs to resolve them smoothly.
Customize BugTracker's email templates.
Create your own templates to make your automated emails for notifications and SLAs more personal. Draft your own emails and insert placeholders so that they include the exact information you want your team or your clients to know.