## Documentation Index Access the complete documentation index at: https://www.zoho.com/books/kb/llms.txt Use this file to discover all available documentation pages before proceeding. [Back](./) # Why were some items and customers skipped while migrating data to Zoho Books? ![](/books/images/ue-resources/llm-utility-menu/sparkle-ai.svg) Explore With AI ![](/books/images/ue-resources/llm-utility-menu/dd-arrow.svg) * [Open in ChatGPT (opens in new tab)](https://chatgpt.com/?prompt=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fbooks%2Fkb%2Fwave-migration%2Fitem-customer-skip.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * [Open in Claude (opens in new tab)](https://claude.ai/new?q=Analyze+the+content+of+https%3A%2F%2Fwww.zoho.com%2Fbooks%2Fkb%2Fwave-migration%2Fitem-customer-skip.html+and+understand+it+thoroughly+so+I+can+ask+questions+about+it.) * ![Copy for LLM](/books/images/ue-resources/llm-utility-menu/copy.svg) Copy for LLM * [![View as Markdown](/books/images/ue-resources/llm-utility-menu/md.svg) View as Markdown (opens in new tab)](/books/kb/wave-migration/item-customer-skip.md) While migrating customers and vendors to Zoho Books, the system will validate only the contact display name of each record. If you have multiple contacts in the same name but with a different company or second name, it will still be considered as a duplicate value. To rectify this error, ensure the customer display name is unique. Likewise, for items, the system will validate the **Item name** only. Multiple records with the same item name will be skipped during migration.