How can I update the VAT Treatment for my EU customers post Brexit?

Post-Brexit, EU-Non VAT Registered is not an applicable treatment, and customers with this VAT treatment must be updated to Overseas. Also, EU-VAT Registered is applicable only if you are trading goods between Northern Ireland and the EU, else the VAT treatment must be updated to Overseas. You can bulk-update the VAT treatments for your customers. Here’s how:

  • Go to Sales > Customers
  • Select the customers for whom the treatment is to be updated. You can use the Advanced Search option to filter the customers with EU treatments.
  • Select the Bulk Update option
  • In the Bulk Update pop-up, select the VAT Treatment as Overseas
  • Click Update Fields.
Bulk-update Customers

The selected customers’ VAT treatment will be updated to Overseas.


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