I can’t seem to find an option to enable client portal for this contact.
This might occur if the contact to whom you are trying to grant portal access has a contact type “Vendor”. In order to grant portal access you need to change the Contact type as “Customer”. In order to change the contact type, follow the below steps :
- Go to Contacts tab and select the appropriate contact.
- Click on the Edit button on the top right corner of the contact details page.
- Change the contact type to “Customer” and click Save.