Domain Mapping

The Domain Mapping feature enables you and your users to access Zoho Books and your customers to access their Customer Portal from a domain of your choice. For example, if your company name is Zylker and your website is, you can create a sub-domain, and map it with Zoho Books.

Your customers can then access their customer portal at and you or your users can access Zoho Books at instead of

Note: This feature is available only in the Professional edition of Zoho Books.

Mapping Your Domain

To map your domain, follow the steps mentioned below:

In your Domain’s Admin Portal,

Note: SSL certifiate will be renewed for the CNAME entry pointed during your initial purchase.

In Zoho Books,

You’ve now configured your domain for Zoho Books successfully. You and your users can access Zoho Books from the domain URL of your company.

Invalid Domain Address

Ensure that you provide a valid domain address in Zoho Books. Else, you will be redirected to an invalid domain throwing a 404 error. For example, you could see the error ‘404’ “This Web Page Is Not Available” while accessing Zoho Books.

SSL Error

Once you map your domain with Zoho Books, you may encounter an SSL error screen as listed below.

SSL Error

This is because, the process usually takes 3-5 business days. So please try after that. If you still face the error, contact us at

Installing an SSL Certificate

After mapping your sub domain, we will install a group SSL certificate from our end. The process usually takes up to 3-5 business days.

Note: SSL certificates from third-party vendors cannot be installed in Zoho Books.

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