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Feature Availability & Limits

FeaturesEditions
FreeExpress
FeaturesFreeExpress

Users and Control

Users1

/user (Billed Yearly)
and

/user (Billed Monthly)
Profiles25
Roles25

Data Administration

Records50050,000
Additional Records

/10,000 records / month
Tags5 tags/record,
20 tags/module
Import Data250 records/batch10,000 records/batch
Import HistoryLast 60 daysLast 60 days
Free Data Backup2/month
One Time Data Backup

/request

/request
File Storage/Org1 GB1 GB
File Storage/User512 MB/user
Add-on: Additional File Storage$4/5GB/month
Audit log

Customization

Unique Fields2/module
Custom Fields20/module
Custom List Views5/module50/module
Max Records in List View50100
Pipeline View
Customize Related Lists Tabs
Pipelines15
Custom Dashboards10

Automation

Workflow Rules3,
1 condition/rule
25,
1 condition/rule
Workflow Tasks1 task/action3 tasks/action
Email Notifications1 alert/action3 alerts/action
Field Updates1/action3/action
Send email notification for record owners/creators/owner's manager
Web Forms15
Approve Records
Notify Record Owner

Integrations

Zoho Desk
Zoho Meeting
Zoho Campaigns
Bigin add-on for Gmail
Office 365
Google Contacts & Calendar
Zapier
Zoho Flow

Channels

In-built Telephony
PhoneBridge Marketplace
Twitter
Signals Get real-time notifications whenever contacts open your email, mention on Twitter and so on.

Email

IMAP
Email Templates520
Mass Emails250 emails/day/org
Email Insights
Attachments in Email3 MB/email10 MB/email

Last updated on: May 13th, 2020