Feature Availability & Limits
Features | Free | Express |
Features | Free | Express |
Users and Control
Users | 1 | /user (Billed Yearly) and /user (Billed Monthly) |
Profiles | 2 | 5 |
Roles | 2 | 5 |
Data Administration
Records | 500 | 50,000 |
Additional Records | /10,000 records / month | |
Tags | 5 tags/record, 20 tags/module | |
Import Data | 250 records/batch | 10,000 records/batch |
Import History | Last 60 days | Last 60 days |
Free Data Backup | 2/month | |
One Time Data Backup | /request | /request |
File Storage/Org | 1 GB | 1 GB |
File Storage/User | 512 MB/user | |
Add-on: Additional File Storage | $4/5GB/month | |
Audit log |
Customization
Unique Fields | 2/module | |
Custom Fields | 20/module | |
Custom List Views | 5/module | 50/module |
Max Records in List View | 50 | 100 |
Pipeline View | ||
Customize Related Lists Tabs | ||
Pipelines | 1 | 5 |
Custom Dashboards | 10 |
Automation
Workflow Rules | 3, 1 condition/rule | 25, 1 condition/rule |
Workflow Tasks | 1 task/action | 3 tasks/action |
Email Notifications | 1 alert/action | 3 alerts/action |
Field Updates | 1/action | 3/action |
Send email notification for record owners/creators/owner's manager | ||
Web Forms | 1 | 5 |
Approve Records | ||
Notify Record Owner |
Integrations
Zoho Desk | ||
Zoho Meeting | ||
Zoho Campaigns | ||
Zoho Forms | ||
Bigin add-on for Gmail | ||
Office 365 | ||
Google Contacts & Calendar | ||
Zapier | ||
Zoho Flow | ||
Zoho CRM | ||
Zoho Sites | ||
Mailchimp |
Channels
In-built Telephony | ||
PhoneBridge Marketplace | ||
Signals
|
IMAP | ||
Email Templates | 5 | 20 |
Mass Emails | 250 emails/day/org | |
Email Insights | ||
Attachments in Email | 3 MB/email | 10 MB/email |
Developer Tools
APIs (Max allowed credits) More details on limits | 5000 credits/day/org | 100,000 credits/day/org |