Bigin vs Act! CRM:
Everything you need to know.
It's not often that CRM makers create a whole new CRM exclusively for small businesses. This is mostly because they believe it's easier to sell their existing CRMs to small businesses with reduced features.
Yet, both Zoho and Act! have created entirely new CRMs for small businesses.
However, Bigin wins hands down. Read on to find out why.
Does Act CRM really make
Act! CRM has been in the business of contact management for over 33 years now. They started out as an on-premise CRM provider firmly and continued this model well into the cloud era, but eventually made the switch to cloud-based CRMs.
Their CRM for small businesses, called "Act 365" is, in effect, a skeletal edition of Act! CRM's enterprise editions and it is, quite frankly, a glorified address book with little to none of their automated features, priced at $9 a month, and limited to a single user. Act 365 misses out on prime features like pipeline management, integrations, analytics, and many more, forcing small businesses to opt for a higher package if they want modern CRM functionality.
Clearly, Bigin's competition would appear to be Act 365. However, the Act! CRM Starter edition, a more expensive version, also happens to lack too many features that it only seems logical to stack it up against Bigin as well.
At $25 /user/month, you would expect the Act! CRM Starter to at least be available for mobile but no, a "desktop-only" application with a single pipeline and lacklustre support is all you get, which is barely any upgrade.
How Bigin is simply better
Bigin is designed to be efficient, comprehensive, and most importantly, pocket-friendly to help small businesses get the most out of their CRM. Sure, Act! used to sound convenient with the Office 365 integration back in the day, but who doesn't integrate with MS Office now? We'll do you one better. Bigin seamlessly integrates with both MS Office and Google Suite!
Bigin does all this and more at a mere $7 per month per user. It has a solid customer pipeline feature-set catering to the day-to-day needs of small businesses and their customer-facing teams.
Take a look at some of the
features that Bigin offers:
Bigin Express vs Act! CRM
MS 365 (Office 365)
BIGIN EXPRESS$7/user/month billed annually
Act! 365$9/user/month billed annually.
Act! CRM Starter$25/user/month billed annually
Task and Activity Management
MS 365 (Office 365)
G Suite integration
With Zoho Campaigns Integration
Did we mention the free version and easy upgrades?
If you're a single user running a small business that only needs the basics to get by, Bigin is available completely free of charge. For life. Which still fares way better than the Act 365 and we are not surprised. When there comes a time you feel like you have outgrown your needs, you can always upgrade to Zoho CRM for more enterprise-level features in a snap.