How do I invite a user under a different domain to my organization?

You can invite a user only if their Zoho account is under the same domain as your organisation.

Scenario: Your organisation was created in the India data centre (accounts.zoho.in). However, the account of the user you want to invite is in the US data centre (accounts.zoho.com). Since the data centre of the user is different from that of the organisation, you will not be able to invite the user.

However, there are a couple of workarounds you can use to invite a user from a different domain:

If the user has an active subscription for any Zoho applications under their current Zoho account, invite them through a different email address that is in the same domain as your organisation.
If the user does not have an active subscription for Zoho applications under their current Zoho account, ask them to delete their account. Once their account is closed, you will be able to invite them using their original email address.

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