## Zoho Invoice — Product, features, payments, integrations, solutions, and help Index Access the complete documentation index at: https://www.zoho.com/bh/invoice/llms.txt Use this file to discover all available documentation pages before proceeding. # Activity Reports - Overview The **Activity** reports section in Zoho Invoice comprises reports related to your system mails, portal activities, activity logs, and important details that allow you to track and oversee your business operations. Zoho Invoice supports the following Activity reports: * [System Mails](/bh/invoice/help/reports/activity.html#system-mails) * [Activity Logs & Audit Trail](/bh/invoice/help/reports/activity.html#activity-logs-audit-trail) * [Portal Activities](/bh/invoice/help/reports/activity.html#portal-activities) * [Customer Reviews](/bh/invoice/help/reports/activity.html#customer-reviews) ## System Mails The **System Mails** report in Zoho Invoice displays a list of all emails generated by your Zoho Invoice organization. ### How is this report helpful for your business? The **System Mails** report allows you to view a list of all emails generated by your organization. This is particularly helpful to filter to view the desired types of emails directly from one place and keep track of all emails sent. **Scenario:** Charles Stone, the owner of Zylker, wants to view the list of all emails that were sent from Zoho Invoice. Using the System Mails report in Zoho Invoice, he can view the list of all emails sent from his Zoho Invoice organization and further filter them based on Mail Type. For example, this can be particularly helpful to find out the list of invites sent to different users to join the organization. ## Activity Logs & Audit Trail The **Activity Logs & Audit Trail** report in Zoho Invoice displays a list of all activities, such as transaction creation, in your Zoho Invoice organization. You can also click **View Audit Trail** next to an activity to view the list of changes made to that activity, along with who made the changes. You can also click **Compare** in the _Audit Trail_ report to view the changes in different versions of the activity. **Scenario:** Patricia Boyle, who works on the audit team at Zylker, found a discrepancy in a record and wants to find out who made the change and at what time. Using the Activity Logs & Audit Trail report in Zoho Invoice, she can find out the exact time at which the record was updated, along with the user who updated it. She can further compare the different versions and reach out to the person to understand why the change was made. ## Portal Activities The **Portal Activities** report in Zoho Invoice displays a list of all details related to your Customer Portal, ranging from customers signing up and logging in to the Customer Portal, to updating their Customer Portal information. ### How is this report helpful for your business? The Customer Portal is an important platform which connects your business with your customers, allowing them to view and manage their subscriptions, pay for invoices, and update their information. The **Portal Activities** report allows you to track activities performed by your customers in the Customer Portal. **Scenario:** Aaron Brown, the head of customer management at Zylker, wants to view a list of all the activities that a customer has done in the Customer Portal in the current month. Using the Portal Activities report in Zoho Invoice and filtering it to view the report only for a particular customer for the current month, he can view the required data, and take further actions. ## Customer Reviews The **Customer Reviews** report in Zoho Invoice displays a summary of total number of customers who gave your business a review of 5 stars, 4 stars, and less than 4 stars, along with a list of all customers who gave you reviews for the selected period. ### How is this report helpful for your business? The **Customer Reviews** report in Zoho Invoice allows you to track how your customers rate your products and services over a period of time. You can identify customers who have given a lower rating, reach out to understand their concerns, and address them to improve your overall rating. **Scenario:** Patricia Boyle, the head of the customer management team at Zylker, wants to view how their customers rate their services. Using the Customer Reviews report in Zoho Invoice, she can view how many 5-star ratings, 4-star ratings, and less than 4-star ratings Zylker has received from its customers. She can also view the list of customers who have given reviews, and reach out to customers who have given a lower rating to understand and address their pain points, and improve Zylker’s overall ratings. ## Report Functions The Activity reports in Zoho Invoice support the following report functions: Report Function System Mails Activity Logs & Audit Trail Portal Activities Customer Reviews [Filter Report](/bh/invoice/help/reports/report-functions.html#report-filters) ✔ ✔ ✔ ✔ [Customize Report Columns](/bh/invoice/help/reports/report-functions.html#customize-report-columns) ✔ ✔ ✔ ✔ Sort Columns ✔ ✔ ✔ ✔ [Schedule Report](/bh/invoice/help/reports/report-functions.html#scheduled-reports) X ✔ X ✔ [Share Report](/bh/invoice/help/reports/report-functions.html#share-report) ✔ ✔ ✔ ✔ [Export Report](/bh/invoice/help/reports/report-functions.html#export-report) ✔ ✔ ✔ ✔ [Print Report](/bh/invoice/help/reports/report-functions.html#print-report) ✔ ✔ ✔ ✔ ## You might also find these helpful [ ### Sales Reports Learn about the sales reports in Zoho Invoice to track sales by customer, item, and sales person. ](/bh/invoice/help/reports/sales.html?src=help-other-resources)[ ### Receivable Reports Learn about the receivable reports in Zoho Invoice to track outstanding invoices, aging summaries, and customer balances. ](/bh/invoice/help/reports/receivable.html?src=help-other-resources)[ ### Customize Reports Learn how to filter, customize, schedule, share, and export reports in Zoho Invoice. ](/bh/invoice/help/reports/report-functions.html?src=help-other-resources)