How do I include refund payments when recording deposit slips in Zoho Books?

If you’ve recorded both the payment and refund for a transaction using the same cash account, you need not record it in the deposit slip. However, if you’ve recorded payment using a cash account, and recorded refund for it using a different cash account or a bank account, you need to include it in the deposit slip you record from the respective cash account in the Banking module. To do this:

Go to Banking on the left sidebar.
In the next page, under Active Accounts, select the cash account in which you want to record the deposit slip.
In the next page, click Record Deposit in the top right corner.
In the Record Deposit pop-up:
- Fill in the required details.
- In the Other Deposits section, click Add Other Deposits and enter the required amounts. Ensure that you enter only the amounts that was refunded in your transactions.
Click Save.

The refunded amount will be recorded in the deposit slip.

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