There was an error while updating the shipment status to the sales channel. What can be done?
A common reason for shipment update failure is due to shipment being created without entering the Tracking Number.
To update the status of a shipment in case of such failures:
- Delete the shipment.
- Create a new shipment.
- Enter the shipment tracking number in the new shipment.
- Update the status of the shipment in the sales channel manually.