## Documentation Index

Access the complete documentation index at:
https://www.zoho.com/au/books/kb/llms.txt

Use this file to discover all available documentation pages before proceeding.

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# How do I record the refunds I receive from vendors?

If you’ve made an excess payment to a vendor and the vendor refunds a part or the entire excess payment, you can record the refund under Payments Made. To do this:

*   Go to **Purchases** on the left sidebar.
*   Select **Payments Made**.
*   Select an excess payment.
*   Click the **More** button in the top top right corner.
*   Click **Refund**.
*   Enter the **Amount**, select the **Refunded On** date, and select the **To Account**.
*   Click **Save**.

The refund will now be recorded under Payments Made.

If you return goods or services to a vendor, or if you cancel an order, the payment that you made for your purchase can be recorded in the form of vendor credits, and you can apply it to your bills in the future. However, if you’ve requested a refund and the vendor has issued it, you can record it as a refund after creating the vendor credit. Here’s how:

*   Go to **Purchases** on the left sidebar.
*   Select **Vendor Credits**.
*   Select a vendor credit.
*   Click the **More** button in the top right corner.
*   Click **Refund**.
*   Select the **Refunded On** date, enter the **Amount**, and select the **To Account**.
*   Click **Save**.

The refund will now be recorded under Vendor Credits.