Integrations

In this section you can learn about different integrations Zoho Books offers and how these integrations can be used for your business.

Online Payments

Zoho Books is integrated with major online payment gateways to help you receive payments for your invoices online. This ensures faster and hassle free receipt of payments and further automates your cash flow and its book keeping. To set up a payment gateway, click the gear icon on the top right and select Integrations. Now choose Online Payments. You’ll find the list of payment gateways that Zoho Books supports.

Click on a payment gateway to find out how you can use it along with Zoho Books.


PayPal

To setup PayPal as your preferred gateway for receiving payments, click on the gear icon on the top right hand side corner of the screen. Go to Integrations and select Online Payments and click the Setup Now button adjacent to Paypal logo. Enter the following information and click Save.

Setting up PayPal

When you setup this integration, your email address will be shared with Paypal.


Authorize.Net

To configure Authorize.Net, click on the Gear icon on the top right hand side corner of the screen. Go to Integrations and select Online Payments and click the Setup Now button adjacent to Authorize.Net logo. Enter the following information and click Save.

Setting up Authorize net

When you setup this integration, your API Login ID and Transaction Key will be shared with Authorize.Net.

Prerequisites for using with Auto-charge in Zoho Books

Configuring Auto-charge Settings

Tip - Countries supported by Authorize.net: United States, United Kingdom, Europe, Australia, Canada


Payflow Pro

To set up Payflow Pro, click on the gear icon on the top right hand side corner of the screen. Go to Integrations and select Online Payments and click the Setup Now button adjacent to Payflow Pro logo. Enter the following information and click Save.

When you register for Payflow Pro, you will receive an email with information like your Partner ID and Vendor name. Please keep that email at hand while filling the details for Payflow Pro.

Then enter the following information and click Save.

Setting up PayFlow Pro

When you setup this integration, the fields mentioned above will be shared with Payflow Pro.

Prerequisites for using with Auto-charge in Zoho Books

In order to use PayFlow Pro for Auto-charge, you need to enable Reference transactions in their merchant account.

Configuring Auto-charge Settings

Tip - Countries supported by Payflow Pro: United States, Canada, Australia, and New Zealand.


Stripe

Stripe is an online payment gateway provider that accepts credit cards.

To set up Stripe as your Payment Gateway, click on the gear icon on the top right hand side corner of the screen. Go to Integrations and select Online Payments. Here you will find Stripe as an option. Click on Connect to Stripe to configure stripe for your Zoho Books account.

Click Here, to learn more about Stripe integration with Zoho Books.

Tip - Countries supported by Stripe: Australia, Canada, Ireland, United Kingdom, United States, Belgium, Finland, France, Germany, Luxemberg, Netherlands, Spain, Denmark, Norway, Sweden.


2Checkout

To configure 2Checkout, click on the gear icon on the top right hand side corner of the screen. Go to Integrations and select Online Payments and click the Setup Now button adjacent to 2Checkout logo. Enter the following information and click Save.

Setting up 2Checkout

If you haven’t created a 2Checkout merchant account yet, click here to sign up now.

When you setup the integration, your 2CO Account# and Secret Word will be shared with 2Checkout.

Tip - Countries supported by 2Checkout: Supports all countries except North Korea, Iran, Sudan, Syria, Cuba, Myanmar (Burma).


Braintree

To configure BrainTree, click on the gear icon on the top right hand side corner of the screen. Go to Integrations and select Online Payments and click the Setup Now button adjacent to Braintree logo. Enter the following information and click Save.

Setting up Braintree

When you setup this integration, the fields mentioned above will be shared with Braintree.

Tip - Countries supported by Braintree: Works for United States, Canada, Europe, Singapore, Hong Kong, Malaysia, Australia, and New Zealand.


ACH Payments in Zoho Books

Zoho Books offers ACH payments via Authorize.Net and Forte gateways, payment gateways that specializes in ACH payments.ACH is a secure payment transfer system that connects all US financial institutions. This facility will allow you to debit payments directly from a customer’s authorized bank account.

The following are the requirements for making ACH payments,

To use ACH facility, you will need to setup Authorize.Net or Forte as the default payment gateway on Zoho Books.

Setting up a bank account for ACH Payments

Step 1:

Go to the Invoices tab. Select the invoice for which a payment needs to be recorded. Click on the Record Payment drop-down and select Charge Customer. A Charge Customer screen will open up.

ACH Charge Empty

Step 2:

You will be asked to enter either Credit Card Details or Bank Account Details. In this case, select the tab Bank Account Details and enter the customer’s bank account details. Account number, Account type and Routing number are mandatory fields to configure the bank account.

ACH Charge

Select the check-box against Customer authorises “Org Name” to charge his / her checking account for making payment and click on Proceed.

Making payments through Client Portal.

Ach client portal

Ach client portal account

Note: Customers can also choose to save their account details for future transactions by checking the Use this account for future transactions option.

Configuring number of retries and intervals

Zoho Books allows you to configure the number of retries necessary in case of a transaction failure. The various configurations available are shown below.

Retries


GoCardless

GoCardless is a UK based Direct Debit provider. Integrating GoCardless with Zoho Books enables you to easily collect payments for one-off or recurring invoices via Direct Debit - putting you in control of your cashflow. Your customers will be able to set up the Direct Debit mandate and pay for the invoices that you send using the link in the email or through the client portal.

Things to remember:
contacts page

Connecting GoCardless with Zoho Books:

Setting up an integration with GoCardless will enable your customers to make payments through the Client Portal.

When you setup this integration, an access token will be shared with GoCardless.

To configure GoCardless:

Existing GoCardless Users
Connect to GoCardless Connect to GoCardless page
New GoCardless Users
New user New user

Other actions

Preference

You can change the header content of the payment page by changing the Mandate Description. To do this:

Preference description Preference-gocardless

Note: Your organisation’s name will be displayed by default if no mandate description is given.

Preference-gocardless

Mandate Sync

To collect Direct Debit payments you need to set up a Mandate. This is an authorisation from your customer to collect future payments from them.

Mandate Sync in GoCardless allows you to fetch your customers’ mandate details from your GoCardless account to your Zoho Books account.

Here are a few things you should remember while enabling Mandate Sync:

To enable Mandate Sync:

Reconciliation

Reconciliation helps you keep track of GoCardless transactions along with the fees levied on each transaction. The amount for all Invoices paid via GoCardless will fall into your GoCardless Clearing account. This will allow you to track the amount you actually receive in your account and the amount that is being withheld as transaction fees.​

To enable reconciliation:

Banking-configuration Banking-setup

Account Where GoCardless Transfers The Money:
You can map your bank accounts to which you receive payments from GoCardless.

Fees Account:
This account tracks the fees charged by GoCardless for the transactions processed through their payment gateway. By default, the label is GoCardless Fees. This will be an Expense account.

Sales Account:
This account tracks the total sales that take place through GoCardless transactions on your GoCardless account. By default, the sales account is selected. This will be an Income account.

Monitoring GoCardless Clearing in Zoho Books

The GoCardless clearing account in the Banking module will give you insights on the transactions that take place on a daily basis. You can easily have a clear picture of the consolidated sales that took place, the fees GoCardless has charged for the transactions, refunds if any and the amount transferred to your bank account by GoCardless. If there is any pending amount that GoCardless owes you, it will be shown as the Amount in Zoho Books on the main tab.

banking-gocardless

This can also be viewed from the Banking overview page:

banking-gocardless

Transactions Involved in GoCardless Clearing Account

Type Description
Sales without Invoices Total amount of previous day’s consolidated sales processed through your GoCardless account.
GoCardless Fees The fees GoCardless charges for every transaction processed through their service.
Transfer Fund The amount GoCardless deposits in your bank account.
Customer Payment The amount received for the invoices sent via Zoho Books.

Edit/Disable GoCardless feeds:

You can edit the accounts configured with GoCardless or choose to disable the GoCardless feeds. To do this:

Banking-configuration banking-gocardless

Transaction History

You can view a list of all your transactions under Transaction History. To do so follow the steps mentioned below:

Transaction-gocardless

Making payments through Client Portal using GoCardless

Client Integration

Note: Customers can also choose to save their account details for future transactions and enable you to automatically charge them for future transactions with those details by choosing the I authorize your org name to use this Direct Debit Mandate automatically for future transactions.

Client Integration Client Integration Client Integration

Removing the Integration

To remove the GoCardless integration,

Remove Integration

Card Verification Settings

Initially card address was made mandatory in Zoho Books. This was initiated by us to avoid confusions with respect to various payment gateways as different payment gateways have different validations. But now you are given that option to decide on whether the card address needs to be shown or not.

Depending on your choice of gateway you can enable the necessary fields of the card address to be shown or to be made mandatory by making the preferences in Card Verification Settings.

Kindly follow the steps below to make card address related changes:

Adding Users

Adding Users


Zoho Service Communication (ZSC) Key

Zoho provides numerous world class apps in addition to Zoho Books, such as Zoho CRM, Zoho Invoice, etc. If you have a Zoho CRM account and would like to integrate with your Zoho Books or Zoho Invoice account, you may use this ZSC key to do so. The ZSC Key is a unique key used to communicate between these apps.

Adding Users


When cards are used for payment, the payer’s card information will be encrypted and passed to the payement gateway. After the payment is processed and confirmed, the last 4 digits of the card along with the month and year of expiry are stored in the payment details section of Zoho Books.

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