Zoho Assist Discounts through
Wallet Credits - Terms & conditions

How to redeem your wallet credits

  • Step 1: When you access Zoho Assist, you'll start with Zoho Assist's Free trial. Whenever you're ready to purchase Zoho Assist, visit our payments page to upgrade to any of Zoho Assist's paid plans. Click on the "Upgrade" link at the top of your Zoho Assist account. You'll be redirected to the Zoho Payments page in a new tab.
  • Step 2: Your Zoho Wallet credits can be viewed at anytime on the Payments page.
  • Step 3: Pick the Express or Premier plan to upgrade to.
  • Step 4: Fill in the number of users and the add-ons you need to get your subtotal.
  • Step 5: The use of Zoho Wallet credits is restricted to 50% of the invoice amount up to a maximum of $100 on our annually billed plans.


  • Wallet credits can be used only for new purchases or edition upgrades within Zoho.

  • This offer cannot be combined with any other offer or promotion.

  • All wallet credits are time-sensitive and need to be used within the expiration date.


  • Credits cannot be encashed or transferred to a bank account or card.

  • Wallet credit can be transferred between two users as long as it is within the same organization (same domain) and country. To request a transfer, write an email to wallet@zohocorp.com

  • Credits cannot be transferred to someone outside an organization.

  • All unused credits will lapse when the customer cancels /downgrades the account in between the subscription period.


  • An existing customer of any Zoho product cannot use credits to purchase Zoho One.

  • Existing Zoho One customers can use the credits to purchase products that are not available in the bundle.

Reach out to us at wallet@zohocorp.com / Live Chat to get instant help from us.