With Zoho Assist's screen sharing feature, you can achieve:
Quick collaboration
Sharing your screen with your customers or peers enables effective communication. If you need to access a remote computer, share your screen for a presentation, or provide a training session or demo, Assist helps you establish an instant and uninterrupted connection.
Secure presentations
Presentations are made easier with Assist's screen sharing feature. Simply host a screen sharing session and share your slides without any interruptions. With the high-level security standards employed by Assist, all your presentation data will be safe.
Instant troubleshooting
With Assist, you can address your customers' needs anytime, anywhere. Initiate a screen sharing session to expedite support operations and eliminate the need for a technician to be physically present with the customer.
How do you share your screen with Zoho Assist?
- Step Log into your Zoho Assist account using your credentials. Navigate to the Remote Support menu and select the checkbox next to the Share my Screen option.
- Step Click the Start Now option to initiate a screen sharing session, and share the session details with your customer.
- Step Once the customer joins the session, you can share your screen securely.
- Step To schedule a screen sharing session, sign into your Zoho Assist account.
- Step Click the Schedule button and enter the customer's email address, title, and description.
- Step You can also modify the date, time zone, and time based on the customer's availability.
- Step Choose to receive a reminder 5, 10, or 15 minutes before the session.
- Step Select the Submit option to schedule your screen sharing session.
Frequently Asked Questions
Assist is designed with multiple high-level security protocols, such as two-factor authentication and 256-bit AES encryption, and is firewall-friendly. Together, these standards make sure all your screen sharing sessions are completely secure.
Screen sharing in Zoho Assist enables real-time collaboration and instant troubleshooting, and helps you conduct secure presentations, training sessions, webinars, and more from anywhere, anytime.
Zoho Assist lets you record all your screen sharing sessions easily. You are provided with 5GB of storage space to store all your recorded sessions. Access the recorded sessions by logging into your account.