Install Unattended Agent using Microsoft Intune

Steps to deploy Unattended Agent through Intune

  1. Navigate to Unattended Access >Deployment > Intune.

     

  2. Click ZohoAssistStartupScript.zip  and download the agent file (You can choose from the installer type : EXE or MSI) unzip and save it in a folder.

     

  3. In case of EXE installer, required files are ZA_Access.exe and ZohoAssistAgent.iss. In case of MSI installer, the necessary files are ZA_Access.msi and info.json.

     

  4. Use IntuneWinAppUtil.exe to generate an intunewin package from the above files (exe and iss). Use the following command to create intunewin package.
    IntuneWinAppUtil -c <setup folder> -s <setup folder>\ZA_Access.exe -o <output folder>
    IntuneWinAppUtil is available in this github repo.

     

  5. Login to the Endpoint Manager Admin Center. Select Apps->All Apps-> Add 
     
  6. Select App Type as Windows app (Win32) and click Select.
    In the Endpoint Manager Admin Center. Select Apps->All Apps-> Add and select App type as Windows app (Win32) and click Select.
  7. Next in the Add App window, click "select app package file". Attach the intunewin file created in step 2.
    In Add App window, click "select app package file" to attach intunewin file.
  8. Click OK once the package is attached.
  9. Enter publisher name as "Zoho Assist" and click Next.In the Add App section, enter the publisher name as "Zoho Assist" and click Next.

  10. Now enter Install command as

    ZA_Access.exe -qn -s -f1".\ZohoAssistAgent.iss"

    In case of MSI, use the following command : msiexec /i ZA_Access.msi /qn SILENT=TRUE

    Enter Uninstall command as - msiexec /x {0BEBF161-20E6-4A74-8420-EAF1BEEA7BC8} /qn.

  11. Click Next.
Install commands for EXE Installer are entered in the Program section.
In case of MSI, 
Install commands for MSI installer are entered in the Program section.
  1. Select Requirements according to the devices you manage.
  2. Next.Requirements section with various requirements that device must meet up before the app is installed.
  1. In the Detection Rules section, select "Manually Configure Detection Rule" for Rules format. Click Add. In Detection Rules section, select "Manually Configure Detection Rule" for Rules format. Click Add.
  2. Select "Registry" under Rule type.
  3. Fill Key path as
    "hklm\software\zoho assist\unattended remote support"
  4. Select "Key exist" for Detection method. Click OK. And then click Next. In the Detection Rules section, Select "Registry" under Rule type, Fill Key path, and select "Key exist" for Detection method.
  5. Click Next in Dependencies

Dependencies section.

  1. Click Next in Supersedence.Supersedence.(preview) section.
  2. In Assignments section, under Required, select +Add all users
  3. Now click Next.In the Assignments section, under Required, select +Add all users.
  4. In the next window, click Create Click create in the Review+create section
  5. Now it takes some time to upload your package to Intune and apply it to your devices. Overview page with deployment information.
  6. Once this is done, restart your device and check if Unattended Agent is deployed in it.