Screen Sharing

You can share your computer screen online with anyone across the world using our Screen Sharing feature. It's simple to use, and you can either start a screen sharing session instantly or schedule a screen sharing session depending on your needs. Screen sharing can be used for online meetings, demos, training, and related purposes. Your customers can also request remote control if needed.

Instant Screen Sharing

Share your desktop, presentations, and conduct online demos or training sessions instantly for your customers.

Once you log in, navigate to the Remote Support menu.
Choose Share My Screen and click START NOW.
Choose any one of the options to invite your customer.
Click DOWNLOAD while sharing the session for the first time. It is a one-time installation process and is not required again unless you change your computer or browser.
(or)
The screen sharing session will begin once the customer joins the session through the email invitation.
Guide your customer to assist.zoho.com/attend and ask them to enter the Session ID and Password to join the session.
Once the session starts, your customer can request control of your computer by clicking Session > Request Control.
You can choose to Accept or Decline the control request.

Scheduled Screen Sharing

Schedule your screen sharing session well in advance at your customer's available date and time.

Once you log in, navigate to the Remote Support menu.
Choose Share My Screen.
Enter the customer's email address and click SCHEDULE.
Once you schedule the session, you can start it by clicking START on the homepage.
(or)
You can also start a screen sharing session by clicking START SESSION from the reminder email.
The remaining steps are the same as in Instant Screen Sharing.

Note:

Screen Sharing is currently available for Windows, Linux, and Mac.
You can conduct a screen sharing session only if you are using Remote Support (Professional or Enterprise).