Custom Email Templates

CUSTOM EMAIL TEMPLATES

Customize email invitations for remote support sessions so that it suits your organization prospects. Yes. It's optional and the remote support email invitation has a default template. But who wouldn't want to customize? Now you can simply go ahead and add your flavor to invite your customers with style.

You get the following customization options.

  • Use dynamic custom fields and position them in your invitations as you wish.
  • Customize content using formatting tools.

Steps

  • In general settings choose Email Template.
  • Choose Use Default Template to send default remote support session invites.
  • Choose Use Customized Template to personalize the content.
  • Basic editing tool icons are present on the top of the page.
  • Choose Custom Fields present on the right side of the page to add the technician's name,customer's name, organization's name and the joining link to your customized content.
  • Choose Save for future use of the customized email template.

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