CUSTOM EMAIL TEMPLATES
Customize email invitations for remote support sessions so that it suits your organization prospects. Yes. It's optional and the remote support email invitation has a default template. But who wouldn't want to customize? Now you can simply go ahead and add your flavor to invite your customers with style.
You get the following customization options.
- Use dynamic custom fields and position them in your invitations as you wish.
- Customize content using formatting tools.
- In general settings choose Email Template.
- Choose Use Default Template to send default remote support session invites.
- Choose Use Customized Template to personalize the content.
- Basic editing tool icons are present on the top of the page.
- Choose Custom Fields present on the right side of the page to add the technician's name,customer's name, organization's name and the joining link to your customized content.
- Choose Save for future use of the customized email template.