HAPPY NEW YEAR
One of the pleasures of the holiday season is the chance to say "Thank You" for being a part of Zoho Assist family. We would like to extend our warm wishes for a happy holiday and a happy New Year.
As 2017 comes to an end, we hope that our updates and enhancements this year have made your remote support experience better. We are delighted to find that our iOS and Android Apps were helpful in providing faster and real-time remote access, and the below mentioned features brought about a whole new remote support experience to you and your customers.
- Revamped HTML 5 Technician Console that requires zero downloads
- Screen sharing across multiple platforms and devices in real time
- Schedule support sessions to be conducted at your preferred time
- Wake On Lan that lets you turn your computer on from anywhere
- Session notes to record all necessary information on the support session
- Custom reports allow you to choose the dimensions and metrics for which you want the reports for
- Bulk Deployment Manager to deploy unattended access installer to multiple computers at a go
Click here to know more of our features.
We’ve built significant integrations last year which includes:
- Zoho SalesIQ
- Zoho Desk
- Zoho SalesIQ
- SDP On demand
- Spiceworks and more
Your support and feedback have helped us make our services better for you. Stay tuned to our new exciting updates and enhancements in the coming year.