Trusted by Global brands
Why is Zoho Assist the best in the business?
- Performance oriented
- Reduced Mean Time To Resolve ( MTTR )
- Easy to implement
- Higher return on investments
- Ensuring higher Mean Time Between Failure at the user-end ( MTTB )
Enterprise ready power-packed features
Zoho Assist comes with the ability to customize your remote support capabilities to match your business needs. You can add your company’s name, logo, favicon, and even create a customized portal to make your remote access solutions match the rest of your brand…
Zoho Assist comes with the ability to customize your remote support capabilities to match your business needs. You can add your company's name, logo, favicon, and even create a customized portal to make your remote access solutions match the rest of your brand. We also offer options to customize and edit emails sent to customers and embed a customer widget to initiate a remote support session directly.
You can proactively analyze and manage your organization’s activity using Zoho Assist. Using Departments, you can create multiple entities within your company to organize your technicians effectively. The user management features help administrators to manage user access…
You can proactively analyze and manage your organization's activity using Zoho Assist. Using Departments, you can create multiple entities within your company to organize your technicians effectively. The user management features help administrators to manage user access and assign roles to technicians based on the organizations' requirements. You can also view, analyze, and keep track of your remote support and access sessions with Assist's session reports. The reports and analytics also make it easy to maintain an active record and conduct periodic audits based on your organizations' business process maturity.
Assist uses a 256-bit AES encryption protocol, which provides seamless remote solutions between end-users. You can also analyze, control, and monitor the technicians in your organization using our action-log viewer. All our services our firewall friendly and traverse through all major proxies effortlessly.
Dedicated technical assistance
At Zoho Assist, we understand the cost of downtime. That's why our customers have 24/7 access to a team of highly-skilled technical support engineers. They're there to assist you with any problem, big or small.
As an enterprise business, it’s crucial to choose a remote support tool that will work with your other business tools and applications. That’s why offer deep integration with the industry’s best software services, includingZoho CRM, Google Suite, Zoho Desk, ServiceNow, Zendesk, and JIRA, among others.Learn more
Our Trusted Customers
At Zoho, we believe in working with our customers to find solutions that fit their needs. Come take a peek at our wall of art for a better understanding of how we help our customers access their devices from anywhere, at any time.
“I looked at quite a few solutions like Teamviewer, Bomgar and Google Remote Desktop… Eventually, I stumbled on Zoho Assist. Well, I suddenly felt the search is over. It was right there, just a click away. It had all the core features I was looking for and the biggest drive for me, just like any other SMB, was its simple pricing.”
Niall Gowanlock | CEO, Avalon Computers
"Logmein doesn't have budget friendly pricing. Zoho does! After using the software with two clients, I love it. keep up the good work!"
Jeff Garibay | Quick To Impress Inc
"It has saved me time and traveling costs associated with my business. I have tried other software and being a small business the cost, made me look for a more affordable alternative."
Lisa Roy | Geek Girl Media
"I manage over 200 devices in 14 offices and I found that it has everything a portable office could use. I am very to happy to have found them and would highly recommend them to anyone. "
Anthony Lombardo | yourmatrix
"It is simple for the end users and it doesn't break the bank. There is unattended access which is a must have feature. I also like that I can embed the code into my website and other media with ease."
Eric M. Maddox | Maddoxtech