Zoho Assist is hosted at multiple data centers. Consequently, the API domain URL varies by the data center. This simplifies integration and prevents conflicts between browser extensions and the user's session.

The various domains and their respective API domain URLs are:

US: https://assist.zoho.com

AU: https://assist.zoho.com.au

EU: https://assist.zoho.eu

IN: https://assist.zoho.in

CN: https://assist.zoho.com.cn

JP: https://assist.zoho.jp

The APIs on this page are for organizations in Zoho Assist that are hosted on the .com domain. If your organization is on a different domain, then you must replace .com with the appropriate domain for API endpoints on this page before using them.

Note: To find out which domain you're accessing Zoho Assist from, visit the Zoho Assist web app and check its URL. If the URL contains assist.zoho.com, then you're accessing it from the .com domain. If the URL contains assist.zoho.in, you're accessing it from the .in domain. Similarly, you could be accessing Zoho Assist from the .eu, .com.au, or .com.cn domain.

 

For example, here's how you would modify the domain in an API endpoint for the .eu domain:

API endpoint for the .com domain, as available on this page:

https://assist.zoho.com/api/v2/session

API endpoint after replacing the .com domain with .eu:

https://assist.zoho.eu/api/v2/session