Crashes by device model

Purpose

The crash distribution by device model API provides crash statistics grouped by device model for a specific crash issue. This endpoint analyzes how a particular crash is distributed across different device types, helping identify device-specific crash patterns and hardware-related stability issues. The API requires a unique crash identifier (uniqueid) obtained from the crash list API, along with a date range to scope the analysis. It returns a breakdown showing which device models are most affected by the specific crash, including the crash count for each device model. This data is essential for identifying whether crashes are concentrated on particular devices, which can indicate hardware compatibility issues, device-specific bugs, or performance problems on certain device configurations.

By default, the API analyzes data across all app versions but can be filtered to specific versions using the appversion parameter (maximum 1 value). The response includes pagination support with configurable limit (default and maximum 500) and offset parameters for handling large datasets when many device models are affected.

OAuth Scope : JProxy.jmobileapi.ALL

Path parameters

Parameter	Data type	Description
uniqueid (mandatory)	string	Unique identifier of a crash, can be obtained from crash list API

Request body (JSON object)

Parameter	Data type	Allowed values	Description
startdate (mandatory)	string	date	Beginning of date range for crash data retrieval, required format - dd-MM-yyyy
enddate (mandatory)	string	date	End of date range for crash data retrieval, required format - dd-MM-yyyy
limit	string		Number of results per page. Default and maximum: 500. Use smaller values to limit response size.
offset	string		Starting position for result pagination (default - 0). Increment by limit value for next page (e.g., 501, 1001).

Request example

Copiedcurl --request POST \
  --url 'https://apptics.zoho.com/cx/api/v1/crash/1000002/devicemodel?startdate=02-08-2025&enddate=24-08-2025' \
  --header 'Authorization: Zoho-oauthtoken 1000.41d9xxxxxxxxxxxxxxxxxxxxxxxxc2d1.8fccxxxxxxxxxxxxxxxxxxxxxxxx125f' \
  --header 'projectid: 12345689' \
  --header 'zsoid: 10234695'

Response example

Copied{
    "data": [
        {
            "Model": "Samsung A07",
            "Count": "30"
        }
    ],
    "status": "success"
}