Recover your Zoho Analytics data

• Install a new copy of Zoho Analytics. The new copy should be of the same build number as your original installation.

• Start the Zoho Analytics service and make sure the application is accessible.

• Stop the Zoho Analytics service.

• Open the command prompt (as administrator) and change the directory to <Zoho Analytics home>\bin

• Run the command restoreDB.bat <full directory path of your backup ZIP file>

Note:

By default, Zoho Analytics sets a password for the backup file, which will be the reverse of the file's name. For instance, the 'Test123' backup file would have '321tesT' as its default password. This can be modified while taking a backup, using this command. 

Therefore, while restoring a backup, the following command has to be included with the restoreDB command:

• -p : This parameter, followed by the password, allows you to restore the password protected backups. 

Here are some examples:

restoreDB test.ezip -p 321tseT

restoreDB OfflineBackup235161 -p 321tseT

restoreDB test.ezip -p tset 

Once the recovery is complete, start the Zoho Analytics service