Manage Settings

Manage Settings

The Manage Settings page lets the Administrator control all the product settings.

Mail Configuration

Mail servers are configured to send E-mails to desired destinations. For instance, when you send scheduled E-Mails of your reports, you need to the configure mail server through which mails are to be sent. 

Follow the given steps to configure the mail server:

  • In the Admin page, click Configure Mail Server.

  • Provide the SMTP server name and the port number.

  • Provide the EMail Address . It will be used as the Sender address.

  • Provide the user name and password, if the SMTP server requires authentication details (Select the checkbox).

  • For TLS Support in the mail server configuration, select TLS Authentication Enabled option.

  • To enable Secure Connection(SSL), check the Secure Connection(SSL) Enabled checkbox.

  • If the chosen mail server is down for some reasons, you have an option to configure a Standby Mail Server that functions as a back up mail server. Check the Configure Secondary Mail Server checkbox.

  • Provide the SMTP server name & the Port number. Provide the user name and password, if the SMTP server requires authentication.

  • To test if the configured settings are functioning properly, Click on the "Test Primary Server Settings" button.

  • To test if the configured standby settings are functioning properly, Click on the "Test Standby Server Settings" button.

  • Click Save to save the configuration.

  • The SMTP server is configured and all the e-mails will be sent through this server.

Proxy Configuration

When any URL that is to be monitored is available in the Internet, then the requests have to be routed through a HTTP proxy server. This can be done by setting up the proxy configuration.

 

Follow the steps given below to configure a proxy server:

  • Open Settings by clicking on the Settings Icon present on the top right corner of the ManageEngine Analytics Plus product.

  • Click on the "Proxy Config" present on the left.

  • Select the "Automatically detect settings" radio button present on the top, if the proxy is to be detected automatically and click on the "Save" button.

  • To specify the proxy settings manually, Select the "Use a proxy server" radio button present on the top and specify the following details:

  • Host and port number of the proxy server.

  • User Name and password of the user to access the Internet.

  • Specify Internet addresses you want to connect to without using a proxy server. Use comma (,) to specify multiple IP's.

  • Click on the "Save" button.

  • All request to the Internet will then be routed through the proxy server.

  • To disable the proxy, Select the "Disable Proxy" radio button and click the "Save" button.

Rebranding

Logo rebranding enables you to customize the ManageEngine Analytics Plus product logo that is displayed within the ManageEngine Analytics Plus product. This support is available only in the Professional edition of ManageEngine Analytics Plus. Using this feature you can replace the ManageEngine Analytics Plus product logo displayed in the service and also change the powered by logo displayed as footer of the reports when you export them (as PDF or images) or embed them in other web pages.

Instructions to rebrand:

  • Drag and Drop the desired image into the logo image section of the rebranding window.

  • Click inside the logo image section of the rebranding window which will open up a window, allowing you to browse through your local files and select the preferred image as your logo (supported image types: gif, jpg, jpeg, bmp and png).

  • Enter your preferred product name in the "Product Name" field and your login description or tagline in the "Login description" field.

  • To enable logo rebranding in the exported documents and embedded pages, check the "Display Powered by Logo" option. The "Powered By" logo is displayed as footer when you embed or export reports.

  • Click on the "Save" button for the changes to take effect.

Note:

  • Recommended optimum image dimension: 185 x 30 pixels.

  • Change in product name, login description and powered by logo requires server restart to take effect.

  • Rebranding is available only with the Professional edition of ManageEngine Analytics Plus.

User Management

The administrator can add or delete existing users, activate or deactivate users, from the User Management page. Click on the Settings icon displayed on the top-right corner of your ManageEngine Analytics Plus page, to access the User Management page.

Instructions to add new users:

  • Click on the "Add New Users" button in the User Management page.

  • Enter the email addresses of the users to be added and click on the "Add" button.

  • The Status bar shows the current status of the User, either active or not active.

  • To change the current status of a user, click on the status indicator of the respective user, you can activate, deactivate or remove the particular user.

  • To activate / deactivate a number of users, select the users to which the action is to be applied and click on "Activate" or "Deactivate" button present on the top of the User Management window.

  • To delete a user, select the particular user and click on the "Delete" button present on the top of the User Management window. A delete confirmation dialog box appears, click on the "Delete" button to confirm your action.

  • To export the current users list as a csv file, click on the "Export" icon present on the top right corner of the User Management window.

Note:

  • Mail Configuration is mandatory to add a new user or share a view on Analytics-Plus

  • Sharing a view will automatically add the respective email id as a new user.

Concurrent Viewers

A concurrent viewer is anyone who can simply view published reports and dashboards across your organization without having to login to Analytics Plus.

The Concurrent Viewers setting page displays details about the concurrent sessions, such as the Session information, the Last Accessed Time, the IP Address and the Session ID.

License Management

The License Management settings page allows you to upgrade or purchase a new license. This page also lets you know about all the enabled and disabled options in the current version that is being used.

  • The License Management window displays all the details relating to the License that has been purchased.

  • The License Management window also shows the allowed usage and the current usage of Users.

  • To upload a newly purchased license file, click inside the "Upload License File" section and upload the license file. (License files are .xml type by default)

Advanced Settings

The Advanced Settings page lets you toggle between sending usage statistics and the email address from which the mails are to be sent. This section also lets you set up an alias URL to access your Analytics Plus application.

  • Usage Statistics: We collect statistical data pertaining to quality, stability, and usability of the product from every installation with an intent to enhance the product quality. The collected data will be used as a whole during the analysis and we won't share this with others. This feature is enabled by default. If you don't want your data to be collected, you can disable it any time by turning off the "Usage Statistics" option.

  • Sending mails from user email address: The option lets you change the behaviour of the product to send emails from a common email address taken from the email server settings page, instead of using the respective user's email address.

  • Live Chat Support:This options allows you to enable a live chat box to contact Analytics Plus' Support staff directly from the application.

  • Display Notifications: This option lets you receive notifications about comments, new features, announcements and events from ManageEngine through the application.

  • Generate Thumbnails: You can disable the automatically generated thumbnails for tables, reports and dashboards in the explorer tab using this option.

  • Alias URL to access application: This option lets you set up an alias URL through which you can access your Analytics Plus application. The URL needs to be updated in your DNS server when an alias is created and the application needs to be restarted for the changes to take effect. Once the alias URL is set up, all email notfications generated will display the newly set up alias URL as the hostname of Analytics Plus.

Manage Sharing

The Manage Sharing options are accessible by clicking the "Settings" icon that is present on the top right corner or ManageEngine Analytics Plus. The visibility and accessibility options of all your workspaces to your users can be controlled from this section.

  • Manage your user permissions in the "Manage Sharing" section which displays all the Users to which views are shared.

  • The Access column shows if the User has access to the respective workspace 

  • The Workspaces column shows all the workspaces that are accessible to that respective User.

  • To disable sharing for a particular User, click on the "Remove Sharing" option that appears on clicking the workspaces shared with a User.

  • Clicking on the "By Workspaces" tab that is present on the top of the Manage Sharing window, will display all the workspaces that are present along with the date they had been created and the Users who have access to the respective workspace.

  • To disable sharing for a particular User in the "By Workspaces" view, click on the "Remove Sharing" option that appears on clicking the Users with whom the workspace is shared.

  • To export the "Users list" as a csv file based on users to which the workspaces are shared, go to the "By Users" view and click on the "Export" icon present on the top right corner of the Manage Sharing window.

  • To export the "Users list" as a csv file based on workspaces shared, go to the "By Workspaces" view and click on the "Export" icon present on the top right corner of the Manage Sharing window.

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