Roles & Permissions

Zia Agents uses role-based access control to manage what users can see and do within the platform. Every user is assigned one of four default roles, each with a predefined set of permissions across agents, knowledge base, tools, workflows, billing, and integrations.

These roles are not customizable. You cannot create custom roles or modify the permissions assigned to existing ones.

Role types

• Super Admin has unrestricted access to everything in the organization. This includes all agents, knowledge bases, tools, workflows, billing, organizational settings, and the ability to edit or delete the organization itself.
• Admin has the same level of access as Super Admin for day-to-day work: managing agents, knowledge bases, tools, workflows, and users. The key difference is that Admins cannot edit or delete the organization itself.
• Collaborator is designed for team members who actively build and test. Collaborators can create, edit, test, and execute agents and workflows, but they cannot deploy them. They also don't have access to billing, user management, or integration settings.
• Viewer has read-only access. Viewers can see shared agents, knowledge bases, and tools, but cannot create, edit, or execute anything.

Permission details by module