Your digital toolbox
Zia Agent Studio lets you create tool groups by using pre-defined APIs, or by uploading YAML files so you can completely customize your tools.
Plug-and-play tool groups
All the APIs your agents would need are readily available. Simple browse and add them to your tool group.
Sharpen your tools to fit the job
Your business has unique and custom systems in place. We get it. You can create custom tool groups so that your agents can perform tasks just the way you want them to.
Our early adopters love the Zia Agents
From first touch to booking meetings, it (Zia Agents) now manages the full conversation automatically. The biggest value is reliable, immediate follow-up without adding workload to the team.
With its easy interface and intuitive UI, we were able to easily deploy agents in real-time. Even a non-coder can easily build bots using Zia Agents.
It (Zia Agents) has saved us significant time. Previously, filtering records, compiling data, and creating reports were cumbersome tasks. Now, it's streamlined and efficient, improving our overall productivity.
Zia Agents' ability to understand customer emails and generate relevant responses has significantly improved our ticket-handling process. It has made answering tickets more efficient.
We have been using Zia Agents for approximately 2–3 months, and the experience has been very positive. The solution has already proven to be useful, and we believe its impact will continue to grow.
Frequently Asked Questions
Yes. Agents can connect to Zoho applications like Zoho CRM, Zoho Desk, and other Zoho services, allowing them to access relevant data and perform actions within those applications.
Yes. In addition to Zoho applications, agents can also connect to external or third-party applications through supported connections and custom tools, enabling them to work across a wide range of applications.
Tools help extend the agent's capabilities by enabling them to facilitate actions in an application like retrieving information, updating records, or triggering workflows in connected applications.
No. Agents can operate effectively using only their instructions and knowledge base. Tools are only required when an agent needs to perform actions on behalf of users.
Yes. A single agent can connect to multiple applications at the same time, allowing it to access information and perform actions across different systems as part of the same workflow.
Yes. Agents can perform actions within connected applications depending on the configured tools and permissions.
Yes. Agent Studio allows users to test and validate your agent before its deployment, helping ensure that the agent works as expected.
Most connections can be configured within a few minutes using the available options of integration. The set up time may vary based on the application being connected and the required authentication.
No. Agent Studio provides built-in integrations and tools for your existing Zoho applications, allowing users to get started quickly. Custom integrations are only required when connection to an external application.