Performance at a glance
You can monitor agents' success rate, latency rate, token usage and other common metrics in real time in this module.
Analyze the forensic details
With every session, dig into the critical details such as the tools used, the parameters passed, the executions required and more, to optimize and improve performance.
Drill-down into sessions
Every conversation that an agent has on live chat, WhatsApp or any third-party messaging app gets logged—including the reasoning that went into crafting the messages.
Our early adopters love the Zia Agents
From first touch to booking meetings, it (Zia Agents) now manages the full conversation automatically. The biggest value is reliable, immediate follow-up without adding workload to the team.
With its easy interface and intuitive UI, we were able to easily deploy agents in real-time. Even a non-coder can easily build bots using Zia Agents.
It (Zia Agents) has saved us significant time. Previously, filtering records, compiling data, and creating reports were cumbersome tasks. Now, it's streamlined and efficient, improving our overall productivity.
Zia Agents' ability to understand customer emails and generate relevant responses has significantly improved our ticket-handling process. It has made answering tickets more efficient.
We have been using Zia Agents for approximately 2–3 months, and the experience has been very positive. The solution has already proven to be useful, and we believe its impact will continue to grow.
Frequently Asked Questions
AI agents are business and vertical agnostic. You can build and deploy agents that solve various business use cases like handling customer support tickets, enhancing sales processes, creating engaging marketing assets, and everything else.
Yes, Zia Agent Studio provides extensive integration capabilities. You can connect your agents to various external tools, APIs, databases, and systems through our tool groups and connections feature, enabling seamless workflow automation.
Yes, we offer a library of pre-built agent templates for common use cases in sales, support, marketing, and operations. You can use these templates as-is or customize them to fit your specific business needs.