FAQ

Is it possible to pause loan repayments for my employee temporarily?

Yes, you can pause loan instalment deductions using the Pause option and resume it after some time. To pause loan repayments:

  • Go to the Loans module.

  • Select the employee for whom you want to halt the loan repayments temporarily.

  • Click the More icon (three horizontal dots) on the top right corner and select Pause Instalment Deduction.

  • You can choose to pause the loan instalment deductions Immediately or from a Scheduled month.

  • If you’ve selected On Scheduled Month, select the month from which the instalments need to be paused.

  • Select the month from which you want to resume the loan deductions. If you do not want to specify it, you can leave it empty.

  • Enter a reason and click Save.

The loan deductions will be paused for the employee for the selected period.

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