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Frequently Asked Questions on VAT


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How much does Tax Free Shopping cost the merchants?

There are no fees for startup, subscription, or licensing, or upfront hardware costs. As the business owner, you will receive an invoice every month for the total VAT amount paid through the Planet system. You will be required to pay VAT amount claimed by tourists to Planet. You can adjust this in your VAT returns to recover the VAT amount that was refunded.

You will be provided with a smartphone that has the app pre-installed, as well as QR code tags, point-of-sale material, and training for your staff.

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